Effective Interpersonal Communication Skills - School of Continuing Education, University Of Wisconsin

	Effective Interpersonal Communication Skills
	Although often termed a "soft" skill, communication is the most critical management and team effectiveness skill in any organization. Poor communication is frequently identified as the major cause of conflict and performance problems. By exploring how the human brain processes messages, you will derive better strategies for being understood as intended and motivating others. Discover how to give feedback effectively, listen actively and express feelings non-defensively in challenging conversations. More...
	You will learn to: Employ communication strategies for motivating performance improvement. Flex your communication style to improve understanding. Apply techniques for managing difficult moments in sensitive conversations. Listen actively when it's difficult to do so. Overcome perceptual and other communication barriers.
	Notes Program fee includes morning and afternoon refreshment networking breaks, lunches and instructional material.
	"Directly applicable to my responsibilities at work." Greg Fisch, Director of Computer Operations, Julie Inc.
	Forward this program to a friend/colleague: Separate multiple addresses with commas. To: (E-mail) From: (E-mail) Addresses will not be shared or sold to an organization outside of UWM.


	Wed.-Thu., March 31-April 1, 2010 8:30am-4pm Location: UWM School of Continuing Education Instructor: Laura V. Page, MBA Fee: $895 CEU: 1.3 Program No. 5050-3538 Registration Deadline: Tue., Mar. 30, 2010 Add To Registration Form Check Registration Form


	For more information, contact:
		Dana LaFontsee, Program Director, danalaf@uwm.edu, 414-227-3378, 888-947-9947

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