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HomeCourses & ProgramsCertificate ProgramsCustomized TrainingFaculty & Staff
  Sales & Service  
According to Synergyworks Research Group, companies that invest in their sales and service people during tough economic times outperform their counterparts by 4 to 1.

The ability to customize our online Certificate in Sales and Service Excellence helps you fit training into a tight schedule and budget.


How you will benefit:

  • Convenience: Start anytime. Work at your own pace. No need to travel.
  • Affordability: $349 per module; $299 each for 5 or more modules.
  • Personalization: The free assessment and your coach help you choose curriculum to meet your specific development needs.
  • Support: Your assigned coach provides ongoing, individualized feedback. You can meet online with other participants to share experiences and receive group coaching.
  • Effectiveness: You'll apply proven, practical skills in various exercises, simulations and activities that are reinforced by your coach.


    More...

 
  Certificates  
Certificate in Sales and Service Excellence
 
  Courses  
Closing, Gaining Commitments & Follow-Up
Complimentary Skill and Knowledge Assessment
Consultative Selling-Identifying Needs
Expanding Your Business - Managing Relationships
Handling Stalls & Objections
It Takes All Kinds
Negotiating for Impact
Service From The Inside Out
Speaking Your Customers' Language
What Your Customer Wants You to Know - NEW!
 
  Related Areas  
Management
Business Coaching
Business Process Improvement
Business Writing, Culture and Presentations
Human Resource Management
Labor Relations
Leadership
Organizational Development
Project Management
Supervision
Train the Trainer
 
For more information, contact:
  Dana LaFontsee, Program Director, danalaf@uwm.edu, 414-227-3378, 888-947-9947
 

Features

Save 20%
on Leadership and Supervisor courses
Register for one Leadership or Supervisor course and get the second for 20% off (management courses not included).

Business Catalog

Or dowload the pdf

Upcoming Opportunities
in December
2-3: Emotional Intelligence II - Deepening Your Emotional Intelligence Skills
3-4: Power & Influence without Authority
7: Managing Day to Day Employee Performance