skip to content

Health Insurance

Health Insurance for Students

UW-System policy requires that all students who participate in International Education programs purchase Cultural Insurance Services (CISI) insurance for accident and health, repatriation, and medical evacuation. This insurance is included in the cost of all study abroad and exchange programs.

Coverage Information and Plan

Enrollment

For all UWM-sponsored programs, our office will automatically enroll you for the dates of your program.

Once you have confirmed your participation in your program, you can access the CISI health insurance log and instructions under the post-decision signature documents section of your online application. This document will be available for you to review after you commit to your program. If you have any questions please follow up with the Study Abroad Office.

Program participants can log into the CISI website for the following:

  • View/print/e-mail you ID card, coverage brochure, consulate letter and claim form
  • Purchase extra insurance for a period of personal travel
  • View/update your online account profile information
  • Search for hospitals and clinics overseas
  • Find valuable travel-related information

Cost & Payment

The charge for CISI international health insurance is $34 per month of coverage. Cost proration for travel lasting less than one month is not possible. All insurance charges for students will be posted to their PAWS account.

Claims

While traveling abroad, it is important to contact CISI immediately following any incident requiring medical care (if you are having trouble contacting CISI yourself, the Study Abroad Office can help).

Seek medical assistance for any incident that you think may require service. CISI will not cover expenses for follow-up medical service in the United States if an incident report was not filed while abroad.

Most hospitals, clinics, and doctors abroad will not accept CISI insurance at the time of service. This means that you (or the sick or injured student) will have to pay for the medical care, then later submit a form for reimbursement (paying for medical service fees is not the responsibility of UWM or the Study Abroad Office). To ensure that you are reimbursed, it is very important that you keep all medical service receipts.

CISI Medical Claim Form

 

Health Insurance for Faculty/Staff

CISI offers comprehensive insurance coverage for international travelers. This includes accident and health, medical evacuation and repatriation. CISI is not travel insurance, so it cannot be used to cover the cost of cancelled travel or lost luggage. This insurance is meant to supplement, not replace, travelers' regular insurance plans.

Faculty and Staff are not required to purchase CISI, but it is strongly encouraged for the following individuals:

  • UWM faculty and assistants who conduct UWM research abroad
  • UWM faculty and staff attending international conferences
  • UWM faculty and staff serving as part of an official UWM delegation abroad

Eligibility

CISI international health insurance is a special plan developed for students on UW-System University study abroad and exchange programs. UWM faculty and staff on official University business abroad also qualify for coverage. For others the Center for International Education (CIE) determines eligibility on a case-by-case basis. An example of such groups are; NCAA and club sport athletes, band and student organization members, non-credit educational tour participants sponsored through continuing education, and Fulbright and other grant-funded group projects.

Click here to submit an enrollment request.

If you have questions or need assistance, please contact Erin Kunert (eakunert@uwm.edu; 414-229-3041).

 CISI insurance cards, information, and processing of insurance is not done same day. It takes a minimum of a week prior to process. Please plan accordingly.

If you are unsure about your eligibility you should e-mail the Study Abroad Office (overseas@uwm.edu) with the information indicated below no later than two weeks before your scheduled international travel.

  • Travel dates
  • Destination(s) (include day-to-day itinerary if available)
  • Purpose of trip
  • Relationship to UWM

Following receipt of applications, CIE, in consultation with UWM's Legal Affairs and Risk Management offices, reviews applications to determine eligibility. Review criteria include:

  • The endeavor's alignment with UWM's mission
  • Its potential benefit and whether the university is able to ensure adherence to legal and risk management principles
  • Whether an agent of the university is associated with the group as an advisor

Following review, CIE will contact applicants with a decision. Qualifying applicants will then be asked to provide the personal information to be used in purchasing individual CISI policies. CIE decisions are final and may not be appealed.

Cost & Payment

CISI international health insurance is $50 for the first month of coverage plus $34 for any additional months. To purchase CISI international health insurance, complete the enrollment request above no later than one week before your scheduled international travel or deadline for applying for a travel visa. Payment can be made via personal check or money order payable to "UWM" or via UWM account transfer.

Claims

Medical facilities around the world are typically quite good. However, U.S. medical insurance, like CISI, is often not accepted at the time of service. This means that doctors and hospitals often expect a cash or credit card payment. It is important, therefore, to save all receipts related to any medical service and submit them along with a CISI claim for reimbursement after returning to the United States. Click here for a CISI claim for payment form (LINK CISI claim form).

Coverage for Dependents

CISI international health insurance now allows coverage for dependents of participants of faculty/staff abroad on university business, but please note that the Study Abroad Office is not responsible for enrolling dependents. Below is a fillable PDF for those interested in enrolling their dependents through CISI. Simply complete this form with the following information for each dependent:

  • full name
  • date of birth
  • coverage dates
  • credit card information

Then e-mail the form directly to enrollments@culturalinsurance.com. Within two weeks of receipt of the e-mailed document, CISI will process the dependent enrollment, charging the premiums to the participant or faculty/staff credit card. Personalized materials for the dependents are then sent back to the e-mail address provided. Please note that dependent insurance dates can be shorter than, but not longer than the participant insurance dates.

UW Dependent Enrollment Form