Customized In-House Transit Training available from the University of Wisconsin-Milwaukee

The university without walls concept -- the "Wisconsin Idea" -- makes it possible to provide transit training in your local work environment, whether it is paratransit or fixed-route. This training sampler provides topic ideas that can be customized to meet your needs. We can also assist you with a definitive training needs inventory.

We have provided training in many locations around the country as well as overseas. Custom training programs are available on the following topics

Safety

• Risk Management
• Safety Plan Development
• Defensive Driving
• Commercial Driver's License

• Driver Sensitivity
• Securement and Restraint
• Passenger Assistance
• Safety and Emergency Procedures
• Travel Training

• Problem Solving
• Strategic Planning
• Transit Operations
• Policy Development
• Billing Rate Development
• ADA Plan Preparation
• Scheduling/Dispatching
• Coordination and Planning Strategies

• Productivity and Supervisory Skills (PASS)
• Management and Productivity Skills (MAPS)
• The Human Side of Management

• Crisis Marketing
• Marketing Plan Development
• Media Plan Development
• Public Relations

• Facilitating Change
• Feedback
• Handling Conflict
• Value Clarification
• Motivation
• Communication
• Persuasion
• Team Building
• Time Management
• Interviewing