Work-Study Opportunities within Financial Aid
The Department of Financial Aid, Student Employment, and Military Education Benefits is currently accepting applications for the following federal work study positions:
- PEER ADVISOR- assists with timely and direct customer service to students and their families. Peer advisors have a primary assignment of either telephone or front desk, but may be asked to fill-in for each other. In addition to providing direct customer service, these individuals are also responsible for responding to emails, scanning, and assisting with various projects on an as needed basis. If interested, please complete the Job Application form found below, indicating Peer Advisor position on the application. Submit to the attention: Keymani Alford at kalford@uwm.edu
- Financial Aid Program Assistant - This individual will assist the Scholarship Coordinator with carrying out various scholarship and related projects, including review and data entry of confidential information. Strong math, analytical and organizational skills are required. This is a year-round position which begins as soon as possible. Preference is for a student who is available to work 15 or more hours per week during the summer, and up to 20 hours per week during the fall and spring semesters. Freshmen and sophomores are encouraged to apply. If interested, please complete the Job Application Form found below, indicating Financial Aid Program Assistant on the application. Submit to: Coleen Dunlap, cdunlap@uwm.edu, and include a cover letter and
resume.
- Loan Unit Assistant - The primary function of this position is to assist the Loan Unit Coordinators with various private, federal, and state loan program tasks. Responsibilities include reviewing applications for accuracy and completeness, determining eligibility, and processing loans. Additional activities involve analyzing reports, researching information and making follow up phone calls to students/parents. This position will perform general office related tasks as deemed necessary. If interested, complete and submit the Job Application Form found below to seghan@uwm.edu. Please indicate Loan Unit Assistant position on the application.
- Financial Aid Processor - Under general supervision, this position provides a wide range of data entry and clerical related assistance to the supervisory and professional staff. Primary function is to assist the advising and program units of the department in processing forms and materials from financial aid applicants.This position will utilize a document imaging software program in dealing with all incoming documents.This position routinely deals with special projects and the candidate will be expected to maintain strict confidentiality. If interested please complete the Job Application Form found below, indicating Financial Aid Processor. Submit to the attention: Carrie Cramer, carriee3@uwm.edu and include a cover letter and resume.
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IT Processor - This position’s primary function is to assist Information Technology Unit in Financial Aid Office in processing various jobs run in Panther Access to Web Services (Paws) on a daily basis to provide data about aid applicants to off campus agencies involved in the delivery of financial aid resources to UWM students. Must be able to troubleshoot and maintain computer hardware and software and assist with maintaining the departmental WIKI. Strong analytical, organizational skills and attention to detail are required. Preference is given for a student who is available to work 15 or more hours per week during the summer and up to 20 hours per week during the fall/spring semesters. If interested, please complete the Job Application Form found below, indicating IT Processer on the application. Submit to: Lisa Xiong, Lchang@uwm.edu and include a cover letter and resume.
The financial aid process is complicated and a very sensitive topic; special skills are required to excel in these positions. Ongoing training is provided, but the ideal candidate will need to be able to work well under pressure in a fast-paced environment, often with minimal supervision. All positions require excellent communication skills and experience in providing superior customer service (often under stressful conditions). The candidate should be energetic, possess a strong work ethic, be self-motivated, reliable, empathetic, and have a strong desire to help their fellow students, co-workers, and other customers.
Preference will be given to students who are able to start employment this spring, have eligibility for federal work study (though not necessarily offered it), can work approximately 15 hours per week for the rest of the semester, and desire to continue employment during the summer. Preference will also be given to students who plan on taking classes during the summer and wish to work year-round. While hours can be somewhat flexible, we will look to maximize coverage during our normal office hours.
If the traits listed here describe you and you are interested in any of these positions, please complete and submit the application found at the link below.
For other positions available at the University of Wisconsin-Milwaukee, please go to: https://jobs.uwm.edu/