HRS News & Announcements
2013
March
MyUW Statements (PDFs) Unreadable in Firefox 19 Internet Browser (3/1/2013)
Firefox 19 includes a new built-in PDF viewer, which will render some PDF files (e.g. Earnings Statements, Leave Statements, etc.) unreadable in the MyUW portal. Employees who upgrade to Firefox 19 have three alternate PDF viewing options:
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Use a different internet browser, such as Internet Explorer, Google Chrome, or Safari.
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Right click on the PDF link, select “Save Link As…” to download the file. Open the PDF with Adobe Reader or Preview.
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Disable the Firefox PDF viewer. Instructions are available via the following KnowlegeBase article: https://kb.wisc.edu/page.php?id=29006 . Please contact technical support for additional assistance.