An ePantherACCOUNT with an associated ePantherID is assigned to each student applying to UWM and each faculty and staff during the hiring process. A Sponsored ePantherACCOUNT can be given to individuals not affiliated with the University who require access to IT services.
Activating your Account – Before IT services can be accessed, the ePantherACCOUNT must be activated via the Account Activation page.
Accessing IT Services – Upon activation, an ePantherID and associated password provides applicant students access to PAWS to track the application process. Once eligible to enroll in classes, students are given access to ePanther Web-based services, Campus Computer Labs, campus wireless service, and other associated services. Upon completion of the hiring process, faculty and staff are provided access to all aforementioned services, as well as the My Wisconsin portal for payroll and benefits information and other non-UWM services.
Access to most services is removed when an individual has not registered for classes during the past two full semesters (fall and spring), are no longer employed by, or hold a sponsored affiliation with UWM. For additional information, visit the Before You Leave Web page.
Answering your ePanther Security Questions – During the account activation process, you had the opportunity to answer three security questions. These questions will allow you to set a new password online anytime, anywhere in the event you forget your current one. Failure to have preset security questions may require you to visit the UWM Help Desk with a current government-issued photo ID to have your password reset in order to regain access to campus IT services.
If you have not answered three security questions, set them now online at the Security Questions Web page.
Keeping your ePanther Password Secure – Keep your ePanther password secure. Your ePantherID and password protect your private information as well as information you may have on behalf of others. Never share your password and never provide your password in response to an email or via telephone. Create a strong password, but one that you can remember. Visit the Password Web page for more information.
If you believe your password has been stolen or compromised, contact the UWM Help Desk immediately.
Changing/Resetting Your ePanther Password – Change your password on a routine basis. To reset your password, select one of the statements below:
- Know current password
- Forgot password and know security question answers
- Forgot password and don’t know/don’t have security questions set
Getting Help – If you are having problems activating your ePantherACCOUNT, changing your password or accessing UWM services such as email using your ePantherACCOUNT to access UWM services (e.g., pantherLINK email/calendar), contact the UWM Help Desk:
- Telephone: (414) 229-4040 or toll-free (877) 381-3459
- Online request form: GetTechHelp.uwm.edu
- In-person: UWM Walk-in Help Desk; Bolton Hall 225 (hours online)