Kathryn L. Fonner
Ph.D., Communication Studies, Northwestern University
M.A., Communication Studies, Northwestern University
B.S., Communication Studies, Northwestern University
My research focuses on the changing nature of the workplace, with an emphasis on examining how technological advances, changing economic and workplace conditions, and globalization affect employee communication and associated outcomes. My most recent projects have investigated the comparative work experiences of teleworking versus office-based employees, as well as the strategies home-based teleworkers use to manage the work-home boundary. I am also interested in examining the changing nature of the relationship between customers and service providers.
Commun 310: Communication in Organizations
Commun 323: Communication in Groups and Teams
Commun 710: Managerial Communication
Commun 810: Studies of Communication in Organizations
Fonner, K. L., & Stache, L. C. (2012). All in a day’s work, at home: Teleworkers’ management of micro role transitions and the work-home boundary. New Technology, Work, and Employment, 27(3), 242-257.
Fonner, K. L., & Stache, L. C. (2012). Teleworkers’ boundary management: Temporal, spatial, and expectation-setting strategies. In S. D. Long (Ed.), Virtual work and human interaction research: Qualitative and quantitative approaches, pp. 31-58. Hershey, PA: IGI Global
Fonner, K. L., & Roloff, M. E. (2012). Testing the connectivity paradox: Linking teleworkers’ communication media use to social presence, stress due to interruptions, and organizational identification. Communication Monographs, 79(2), 205-231.
Fonner, K. L., & Roloff, M. E. (2010). Why teleworkers are more satisfied with their jobs than are office-based workers: When less contact is beneficial. Journal of Applied Communication Research, 38(4), 336-361.
Fonner, K. L., & Timmerman, C. E. (2009). Organizational newc(ust)omers: Applying organizational newcomer assimilation concepts to customer information seeking and service outcomes. Management Communication Quarterly, 23(2), 244-271.