Security Issues


Q: What should I do if I'm the victim of a "phishing" attempt?
A: "Phishing" is an Internet scam utilizing e-mails which urgently request personal information under the guise of updating or confirming existing information, typically from a bank or other service provider. Designed to look like official correspondence, the e-mails actually transmit your data to hackers and can compromise your identity.

The most important rule to remember is that you should never respond to unsolicited requests for any kind of personal information via e-mail. If you receive a "phishing" e-mail, forward it to abuse@uwm.edu as soon as possible. Further information about "phishing" scams and tips for protecting your personal information can be found at http://security.uwm.edu.

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Q: What should I do if I believe my computer has a virus?
A: If you suspect your computer has a virus or other form of malware (malicious software), LSITO recommends that you:
  1. Turn off your computer immediately.
  2. Do not run a McAfee/Spybot scan as this will destroy forensic evidence.
  3. Submit a LSITO support request from another computer if possible, or
  4. Call the UWM Help Desk at 229-4040 and explain the situation.

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