Computer Support Staff

Jim Kavanagh, Assistant Director

In addition to overseeing the IT Office's Computer Support services, Jim Kavanagh acts as the College's Network Administrator, and he serves as co-chair of the PantherLINK Steering Committee. Jim provided computer and networking support in the private sector for five years before coming to work for UWM in 2002, and he eventually joined LSITO in 2004. He holds a BS in Information Resources from UWM.

Arthur Schultz, Mac Support Coordinator

Arthur Schultz graduated in 2011 with a BA in Political Science with an emphasis on Law Studies. He began working for LSITO in 2008 as a Student Technician, moving quickly to handle daily Mac R&D tasks. In 2011, Arthur assumed his current role overseeing L&S Mac computer deployments and purchases, as well as supervising Mac Student Technicians.

Dan Siercks, Systems Administrator

Dan Siercks graduated from UWM's College of Engineering & Applied Science with a BS in Computer Science. He joined Student Technology Services as a technician in 2003 and was an active member of the Apple Support Core Team and the Computer Security Incident Response Team (CSIRT). From May 2005 to September 2010 he served as the College's Mac Support Manager. In September 2010 he assumed the role of Systems Administrator and now facilitates research access to the new campus computing cluster.

J.J. Stenitzer, Desktop Support Coordinator

J.J. Stenitzer joined LSITO as a student technician in 2007 and was a student supervisor between 2008 and 2011. After graduating with a B.A. in English, J.J. later enthusiastically re-joined LSITO as a Desktop Support Coordinator in 2013. He also has worked in technical support at Northwestern Mutual and Duncan Solutions.

Russell Stetzer, Desktop and Lab Support Specialist

Russell Stetzer graduated from the Lubar School of Business with a B.B.A. in Management Information Systems. He joined Student Technology Services in the fall of 2002 as an STS Consultant, and moved on to UWM's IT Purchasing and Support in the winter of the same year. He joined LSITO in 2004 as one of the first Student Supervisors.

Andrew Weber, Desktop and Lab Support Specialist

Andrew Weber began working for Student Technology Services in the summer of 2003 and joined LSITO in 2004 as one of the first Student Technicians. After graduating from UW-Milwaukee in 2005 with a B.S. in Computer Science and an Electrical Engineering minor, he assumed a full-time position and began doing research and development for the Office.

Sean Zettel, Desktop Support Coordinator

Ever since volunteering as an elementary student to assist his school’s IT specialist Sean has been fascinated with computers and IT. Prior to joining LSITO he worked as a PC technician at Circuit City and an installation technician for a local AV/data/security firm. After joining LSITO as a Student Technician in 2010 Sean quickly rose through the ranks becoming a Student Supervisor in 2011 and a Desktop Support Coordinator in 2013.