Ph.D., Public Administration, Maxwell School of Citizenship and Public Affairs, Syracuse University
Master's in Public Administration (MPA), Maxwell School of Citizenship and Public Affairs, Syracuse University
B.A., University of Wisconsin-Madison
Government and nonprofit history; Government and nonprofit public relations
Bureaus of Efficiency: Reforming Local Government in the Progressive Era (Milwaukee, WI: Marquette University Press, 2008).
Editor, Government Public Relations: A Reader (Boca Raton, FL: CRC Press, 2008).
Institutionalizing Congress and the Presidency: The U.S. Bureau of Efficiency, 1916-1933 (College Station: Texas A&M University Press, 2006).
The First Presidential Communications Agency: FDR's Office of Government Reports (Albany: State University of New York Press, 2005).