Meet The Team


Natalie Reinbold
Life Impact Program
Life Coach / Coordinator

Natalie Reinbold

Natalie has over eleven years experience serving disadvantaged families in the Milwaukee Metropolitan area. Much of her experience comes from her prior work as a W2 case manager, where she assisted clients suffering from mental illness. Here Natalie saw first hand the struggles many women faced trying to get out of poverty and move into family sustaining employment. Natalie received her undergraduate degree from the University of Wisconsin - Milwaukee in Psychology with a minor in English. She also has her Master's degree in Counselor Education from the University of Wisconsin - Whitewater and is a Nationally Certified Counselor. Natalie completed her master's level internship at the University of Wisconsin - Milwaukee Career Development Center where she served UW - Milwaukee students and alumni with career exploration and professional development.

As the Life Coach / Coordinator of the Life Impact Program, Natalie is directly involved with assisting students in meeting their personal, academic and professional goals and is also responsible for creating and maintaining program structure and policy. Natalie has presented on the Life Impact Program and Student Parent issues at multiple conferences including the Wisconsin Academic Advising Association (UW - Parkside, Kenosha, WI), the Wisconsin Association of Student Financial Aid Administrators (Wausau, WI), the Midwestern Regional College Board (Chicago, IL) and the National College Board (NY, NY). The Life Impact Program was selected as one of the recipients of the 2008 Program Achievement Award granted by the State Council on Affirmative Action and State of Wisconsin Office of State Employment Relations.

Natalie is a member of Wisconsin Women in Higher Education Leadership (WWHEL) and Higher Education Alliance of Advocates for Students with Children (HEAASC). She also serves as a co-advisor to the UWM Student Parent Association and is a member of the UWM Lactation Support Program Committee.


Jermesha West
Life Impact Program
Life Coach Assistant

Jermesha West is currently pursuing her Master's degree in Cultural Foundations of Education from the School of Education at the UWM; she expects to graduate in December 2009. Jermesha has worked and volunteered in the educational field and in the community for almost nine years. Jermesha's educational focus was in Secondary Education Broad Field Social Studies. After her student teaching she felt could have a greater impact outside the classroom and in the community. Therefore, she changed her major to Community Education. She earned a Bachelor's of Science in Community Education in 2006 from UWM. After she obtained her degree she worked for the Boys and Girls Clubs of Greater Milwaukee as part of the Spark Reading Program. She provided literacy help for K5-3rd grade students. Jermesha, also was a Program Assistant for the Boys and Girls Club's Community Learning Center (CLC) program, there she created programs that provided emotional and academic support for young girls. Currently, Jermesha works as a part-time Family Service Provider for Alternatives in Psychological Consultation; this allows her to assist families with youth transitioning in and out of the system and back into the home.

Jermesha takes great pride in assisting people in urban areas as well as working for programs that help to break cycles of poverty. She enjoys volunteering with youth and families that come from urban areas. Jermesha's volunteer experience includes: Big Brother Big Sister Program which caters to youth from low-income areas and the Circle of Hope Program, which provides mentoring to children with an incarcerated parent. Jermesha aspires to create a non-profit that provides youth and their families with various services and outreach within the community.

In her position as Life Coach Assistant she assists student parents by providing them with support, encouragement and help with resources and growth opportunities. Despite the fact that Jermesha is not a parent, she has witnessed the struggles and barriers of being a student parent through her sister who was a teenage parent; her mother also was a single parent. Jermesha has a great respect and admiration for student parents and considers it to be an excellent opportunity to be a part of the Life Impact Program.


Bianca Smith
Life Impact Program
Tutor Peer Advisor

Bianca Smith

Bianca started her Master's Program in Urban Studies with a specialization in Race, Class, Gender, and Ethnicity at the University of Wisconsin - Milwaukee in spring 2008. She graduated from Northern Michigan University in December 2007 with a BS in Political Science/Pre Law and a minor in Criminal Justice.

Bianca spent the last seven years involved in the Black Student Union. From August 2003 to December 2007, Bianca served as the Northern Michigan University Black Student Union President. During her term as president, Bianca focused on enhancing services to the minority population, tutoring fellow peers, working with administration on policy goals, and assisting student in the Black Student Union organization in setting personal goals. Bianca has also served as a student member of the Ethnic Cultural and Diversity Committee which annually holds the UNITED Conference (Uniting Neighbors in the Education of Diversity). In 2006 she received an Award for Excellence for her Teaching Assistant position at Northern Michigan University. She has volunteered and worked for many years with at-risk and emotionally disturbed youth which is a life time commitment for her. With the experiences she has had and her new life at UWM she is working towards a career in the Non-Profit field working with underprivileged persons in an educational setting.

As the Tutor Peer Advisor of the Life Impact Program, Bianca connects with program participants to address all barriers to academic success. She provides individual as well as group tutoring on all subjects and also guides students to all other academic based resources on-campus and on-line based on the student's specific needs. Bianca also works with students struggling with time management issues and test preparation techniques.


Amanda Ritchey, Program Volunteer

Amanda has worked in a variety of social service settings throughout her career. The majority of her work has been with low-income single parents. Amanda earned a Bachelor of Arts degree in Social Work from the University of Wisconsin-Madison and a Master's degree in Counseling from the University of San Francisco. During her graduate work she worked in the Career Counseling Department at the University of California - Berkeley helping students to discover their educational and career goals. In September of 1998, she became a National Certified Counselor (NCC). Amanda volunteers with Life Impact on a regular basis and assists with a variety of program tasks and special projects.

Meet the Team

Current Participants

Support for All Student Parents

Student-Parent Stories

UWM Student-Parent Association

Higher-Ed Alliance for Advocates of Students with Children (HEAASC)

Office Hours:

Monday - Friday:
8:30 - 4:30

Contact Information:

Mellencamp 104
2442 East Kenwood Boulevard
Milwaukee, WI 53211
Phone: (414)229-4431
Fax: (414)229-5699
mycoach@uwm.edu

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