For life threatening emergencies call 911 or UWM Police 414-229-9911 (9-911 campus phone)
Across campus there are offices and centers that can provide you with guidance regarding mental health services and other resources. All offices work with students across multiple identities and experiences. One or more may work well for you.
Campus Mental Health Services
Norris Health Center Counseling and Consultation Services – 414-229-4716
Norris Health Center website: https://www4.uwm.edu/norris/mental_health/index.cfm
For students who have urgent needs that are not life threatening, brief screening sessions are provided to help stabilize the situation and determine what further services may be necessary. A Norris Health Center counselor is on-call from 8:00 am – 4:00 pm Monday through Thursday and from 9:00 am – 4:00 pm on Friday. An appointment is not necessary, but there may be a wait to be seen if the counselor is occupied with another student at the time of your arrival.
Norris Health Center's Counseling Department offers confidential short-term services. These include individual counseling; couples or relationship counseling; alcohol and drug screening/counseling; eating disorder screening/counseling; crisis intervention; and psychiatry services. Students who are currently enrolled for class credits at UWM and have paid the student segregated fee are eligible for services at no cost. With the exception of urgent situations, students are encouraged to phone the Norris Health Center to make an appointment in advance.
The Counseling and Consultation Services staff is available to consult with faculty, staff, family, and friends who have concerns about a student. Within limits of confidentiality, they will help you sort out the relevant issues, explore alternative approaches, and determine whether to refer the student to counseling services.
The “Let’s Talk” Program
For information about the Let’s Talk program, including times and locations, visit www4.uwm.edu/norris/mental_health/lets_talk/index.cfm
The “Let’s Talk” Program provides brief, walk-in consultations for UWM students with counselors from the Norris Health Center at several locations around the UWM campus. It is free, and no appointment is necessary. Consultations are informal, friendly, and confidential. Students are seen on a first come, first served basis for about 20 minutes.
The counselor consultant will listen to your concerns and provide support, perspective, and suggestions for resources. The consultant can help determine whether formal counseling would be useful to you and, if appropriate, assist you in getting connected to appropriate services.
The UWM Psychology Clinic 414-229-5521
UWM Psychology Clinic website: http://www4.uwm.edu/letsci/psychology/graduate/phdprograms/clinical/clinics.cfm
The UWM Psychology Clinic offers assessment services and psychotherapy by graduate students in the Ph.D. program in Clinical Psychology, under the supervision of Psychology Faculty. We provide scientifically-based treatments for anxiety disorders, depression and other psychological concerns. The clinic works by appointment only and UWM students as well as the general public are seen on a sliding fee scale according to income.
The Norris Health Center provides a free and confidential online screening for depression, anxiety, PTSD, eating disorders, and alcohol misuse. This free screening is available to members of the UWM campus community and is taken anonymously. The screening is available so that you may find out - privately, and in a few minutes - whether or not professional consultation may be helpful to you.
Campus Alcohol and Other Drug Abuse (AODA) Services
- Norris Health Center
The Counseling and Consultation Services unit of Norris Health Center offers voluntary, short-term Alcohol and Other Drug Abuse (AODA) evaluation and treatment services. These services include AODA assessments for students who have questions or concerns regarding their use of alcohol or other substances. For those students desiring treatment of an identified substance use problem, short-term weekly counseling sessions are also offered. For students whose substance use problems require intensive AODA services, referrals to community resources are provided. Norris does not offer medications designed specifically for drug detoxification or maintenance.
- Alcohol and your College Experience (ACE) Program
The Alcohol and your College Experience (ACE) Program is specifically designed for UWM students. The ACE Program offers education and strategies for individuals who are at-risk for experiencing or causing issues related to their personal alcohol use. The program includes a group alcohol skills class, brief screening, and individual feedback session. Visit www4.uwm.edu/ace to register.
- e-CHUG: online alcohol assessment
e-CHUG is an anonymous online alcohol assessment that provides users with personalized feedback regarding their individual drinking patterns, experiences, and risk factors. Visit www.e-CHUG.uwm.edu
Empathia LifeMatters Employee Assistance Program (EAP) (for UWM employees only)
UWM has contracted with Empathia LifeMatters to provide Employee Assistance Program (EAP) services for all permanent employees. Participation is voluntary, confidential, and free. For immediate assistance call LifeMatters at (800) 634-6433 or access on-line information at http://www.mylifematters.com/ (UWM's "Company password" is SOWI).
Additional Campus Resources
Alphabetical List of Campus Resources
African American Student Academic Services
Bolton Hall 170
NCAA Student-Athlete Affairs Program
The Pavilion 150
Programs and Events- Division of Student Affairs Calendars
Chapman Hall 132
Southeast Asian-American Student Services
Bolton Hall 160
Student Union Events and Programming
UWM Spiritual/Religious Life Resources
Greater Milwaukee Community Mental Health Services
Community Mental Health Providers
An alphabetical listing of Greater Milwaukee Community mental health providers who responded to the "Assisting UWM Students in Mental Health Crisis" Questionnaire.
Milwaukee County Safety Net Clinic 2014 Referral Directory
Link to Directory: http://mkehcp.org/wp-content/uploads/2012/07/ReferralDirectory_2014_clr.pdf
"The Safety-Net Clinic Referral Directory is a comprehensive inventory of the free and community health clinics in Milwaukee County that serve uninsured and underinsured patients." Many of these clinics provide mental health services (behavioral health, professional therapy, and psychiatry services).
See page 54 of the directory for the index of clinics and services
See page 56 of the directory for a map of Clinics that Provide Behavioral Health Services
Milwaukee County Crisis Line (24/7) 414-257-7222
24-hour mental health and suicide crisis line. Individuals seeking assistance can talk with a professional who is able to provide counseling, information and referrals to community resources. Also assists agencies and individuals working with suicidal individuals and/or people in crisis. (From MHA Wisconsin website)
Sexual Assault Treatment Center Crisis Line (24/7) 414-219-5555
SATC can be accessed in person or by phone, 24 hours a day. We offer a safe and caring environment in which survivors can begin the healing and recovery process.
Aurora Sinai Medical Center
945 N. 12th St.
Milwaukee, WI 53233
Aurora West Allis Medical Center
8901 W. Lincoln Ave
West Allis, WI 53227
Confidential help for Veterans and their families
- 1-800-273-8255, Press 1
- Confidential chat at VeteransCrisisLine.net
- Text to 838255
Zablocki VA Medical Center
5000 W. National Ave., Milwaukee, WI 53295
Mental Health Urgent Care Clinic-for urgent mental health services on a walk in basis
Monday-Friday 8 AM- 4 PM
Main Hospital, Room 1252
1-888-469-6614 Ext. 45760
(After hours, weekends and holidays)
VA Medical Center Emergency Room-1-888-469-6614 Ext. 41885
RN Helpline 1-888-469-6614
Milwaukee Vet Center-Outpatient Counseling for Veterans and their families
Monday-Friday 8 AM- 4:30 PM
7910 N. 76th Street, Suite 100, Milwaukee, WI 53223
Phone: 414-434-1311 Or 414-434-1311
In an effort to better serve the veteran and family members, upon request Vet Centers will provide services after normal work hours and/or on weekends.
MAVRC - Military and Veterans Resource Center at UWM
National Resources for Crisis Help
24/7 Suicide Prevention and Other Crisis Hotlines
- National Suicide Prevention Lifeline– 1-800-273-TALK (8255)
(TTY Accessible – 1-800-799-4TTY)
- Trevor Lifeline (LGBTQ) – 1-866-488-7386
- Veterans Crisis Line - 1-800-273-8255, Press 1
- National Council on Alcoholism and Drug Dependence - 1-800-622-2255
- National Domestic Violence Hotline - 1-800-799-7233
- National Sexual Assault Hotline - 1-800-656-HOPE (4673)
Rape Abuse and Incest National Network https://www.rainn.org/get-help
A national anti-sexual violence organization providing a crisis hotline, as well as programs and information to prevent sexual violence and support victims.
The Trevor Project http://www.thetrevorproject.org/
A national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.
Veterans Crisis Line VeteransCrisisLine.net
Confidential help for Veterans and their families
- 1-800-273-8255, Press 1
- Confidential chat at VeteransCrisisLine.net
- Text to 838255
ULifeline is an anonymous, confidential, online resource center for college students to find information regarding emotional health.
Campus Training and Education
Campus Connect Suicide Gatekeeper Training Program
For faculty and staff who would like to acquire or strengthen skills related to recognizing and responding to students in distress, UWM offers the Campus Connect Suicide Gatekeeper Training Program. Designed specifically for university communities, the Campus Connect program seeks to develop a network of individuals within the campus community who are prepared to assist in identifying and supporting students in crisis and referring them to appropriate mental health resources. The curriculum has been shown to improve participants' suicide intervention skills and is featured in the Suicide Prevention Resource Center's Best Practices Registry. In addition, members of UWM’s Chancellor Advisory Committee on Mental Health have developed a Campus Connect Suicide Gatekeeper BOOSTER program. The BOOSTER program is designed to refresh the previously learned skills of Campus Connect trainees through round table discussions and to review strategies for assisting students in crisis and establishing boundaries when supporting students in crisis.
View the current schedule and register for an upcoming Campus connect or Booster training session
More background information about the Campus Connect program can be found here: http://counselingcenter.syr.edu/campus_connect/connect_overview.html
Assisting the Emotionally Distressed Student
Refer to the following guides:
Mental Health Concerns Impacting Students: Guidelines for Faculty and Staff and
UWM’s Assisting the Emotionally Distressed Student guide (PDF)
Campus Mental Health Guidelines and Other Documents
Links to Additional Mental Health Resources
- Prevent Suicide Wisconsin: http://www.preventsuicidewi.org
- Mental Health America-Wisconsin: http://www.mhawisconsin.org
- NAMI Greater Milwaukee: http://www.nami.org/MSTemplate.cfm?Site=NAMI_Greater_Milwaukee
- Active Minds: http://www.activeminds.org/
- The Jed Foundation: http://www.jedfoundation.org
- Suicide Prevention Resource Center: http://www.sprc.org
- CDC Suicide Prevention Website: http://www.cdc.gov/violenceprevention/suicide/
- American Association of Suicidology: http://www.suicidology.org
- American Foundation for Suicide Prevention: http://www.afsp.org
- RogersinHealth: http://www.rogersinhealth.org/
- National Consortium on Stigma and Empowerment: http://www.stigmaandempowerment.org/
Citations for References used in this website
1Vogel, D.L., Wade, N.G., Wester, S.R., Larson, L., & Hackler, A.H. (2007). Seeking help from a mental health professional: The influence of one’s social network. Journal of Clinical Psychology, 63(3), 233-245
2American College Health Association. (2012). American College Health Association-National College Health Assessment II: University of Wisconsin Milwaukee Spring 2012. Hanover, MD: American College Health Association.
3Eisenberg, D., Golberstein, E., & Hunt, J.B. (2009). Mental health and academic success in college. The B.E. Journal of Economic Analysis & Policy, 9(1).
4Sax, L.J., Bryant, A.N., & Harper, C.E. (2005). The differential effects of student-faculty interaction on college outcomes for women and men. Journal of College Student Development, 46(6), 642-657.
5Jed Foundation and Suicide Prevention Resource Center. (2006). Model for Comprehensive Mental Health Promotion and Suicide Prevention for Colleges and Universities. New York, NY: Jed Foundation.
6Hefner, J. & Eisenberg, D. (2009). Social support and mental health among college students. American Journal of Orthopsychiatry, 79(4), 491-499.
7Schochet, I.M., Dadds, M.R., Ham, D., & Montague, R. (2006). School connectedness is an underemphasized parameter in adolescent mental health: Results of a community prediction study. Journal of Clinical Child and Adolescent Psychology, 35(2), 170-179.
8Drum, D.J., Brownson, C., Denmark, A.B., & Smith, S.E. (2009). New data on the nature of suicidal crises in college students: Shifting the paradigm. Professional Psychology: Research and Practice, 40(3), 213-222.
9American College Health Association. (2008). American College Health Association-National College Heatlh Assessment: Reference Group Spring 2008. Baltimore, MD: American College Health Association.