What is the process for contacting an Ombuds?
The Ombuds Office is available to UWM faculty and staff. Concerns can be directed to the University ombuds of your choice by visiting this link and leaving a confidential message at the Ombuds Office at 414.229.4902. Your message will be accessed from this secure and confidential line by an impartial party who will contact the Ombuds of your choice for a return call and scheduling of a meeting.


Dr. Joan Prince, vice chancellor for Partnerships and Innovation, and chair of the Ombuds council


The 8 members of the Ombuds Council are representative of academic staff and classified employees. The council also includes the chairs of university governance committees as ex-officio members. The council members are listed below.

Kathy BerryKathy Berry

Kathy L. Berry, Academic Staff, is the Coordinator of Professional Education Programs in the School of Education and Certifying Officer for teacher certification and licensure programs at the University of Wisconsin-Milwaukee. Prior to this assignment, Ms. Berry was the Coordinator of the Academic Advisement module of the OASIS project, providing guidance of the activities associated with the development and implementation of PeopleSoft at the division level, in the Department of Enrollment Services. She first joined UW-Milwaukee in 1988 as an Administrative Specialist in the Language Resource Center in the College of Letters & Science. Throughout her career at UW-Milwaukee, Ms. Berry has served on numerous subcommittees including Non-Teaching Academic Staff and Minority Issues & Mentoring. She currently co-chairs UWM’s African American Faculty & Staff Council, and serves as a University mentor to academic and classified staff through Employee Development. Ms. Berry received her B.S. degree in Mass Communications and M.A. degree in English from Jackson State University. She plays trumpet, guitar and piano, and is the grandmother of three.

Beth SchaeferBeth Schaefer

Beth Schaefer is the Acting Director of Client Services in University Information Technology Services. She is responsible for the oversight of the central Help Desk, Desktop Support, Classroom Services, TechStore and TechRepair. Beth is a Frye Leadership Institute Fellow from 2008 and also serves as a co-lead on the EDUCAUSE Women in IT Constituent Group. Working directly with faculty, staff and students has assisted her to listen for what support efforts are necessary with services that are being delivered. With a very diverse background with technology in education, she has been able to lead many projects with a customer centric view.

Deloise SnowDeloise Snow

Deloise Snow has been employed with the University of Wisconsin-Milwaukee since 1991. She has devoted her entire career to serving low-income students from disadvantaged backgrounds. She currently serves as the Associate Director of TRIO & Pre-College Programs. Prior to her current position, she was the director of the Talent Search Program. Talent Search is a one of several federal Trio programs designed to increase the number of students from disadvantaged backgrounds to complete high school and attend and graduate from a post-secondary program. Ms. Snow grew up in Racine, WI where she graduated from J.I. Case High School. Deloise has a Masters Degree in Administrative Leadership from the University of Wisconsin-Milwaukee, and a Bachelor of Science Degree in Labor and Industrial Relations from the University of Wisconsin-Parkside. She is known by her friends and colleagues as a good listener, and someone that is always willing to help others.

Murali VedulaMurali Vedula

Dr. Murali Vedula has a combination of industrial, community involvement, and academic experiences. He is an academic staff member who has been working for UWM for the past ten years in the School of Continuing Education. Murali is personable and is an excellent listener. He is certified as a trainer for "Crucial Conversations". As an Ombuds person, he is committed to applying his skills and knowledge to this extremely important role for UWM. In addition to his regular duties as a Program Director for Continuing Engineering Education for industry professionals, "Dr.V" is a regular and popular presenter on the topic of memory and brain fitness at the area Senior Centers and active/older adult communities. Prior to UWM, he was a Chief Engineer and a Project Leader in industry for about seven years. Dr. Vedula received his Ph.D. in 1986 from The Pennsylvania State University in Engineering Science and Mechanics, more recently his received his M.B.A. in the Executive program at UWM in 2001.

Jeanne WagnerJeanne Wagner

Jeanne Wagner joined the staff in the Helen Bader School of Social Welfare (HBSSW) on May 23, 2005 as the Director of Field Programs. Jeanne is a Licensed Clinical Social Worker with extensive clinical, management and administrative experience. She has worked in a variety of social service settings prior to her appointment with UWM which include: child welfare, adoption, mental health, developmental disabilities, geriatrics, AODA, and private practice. In her management role, Jeanne addressed issues related to conflict within programs including staff complaints, legal matters and conflict with community collaterals. Jeanne has worked with the government agencies that handled employee complaints related to allegations of discrimination and matters related to the termination of employment. As a licensed clinical social worker, Jeanne has addressed conflict with individuals, couples and families and has assisted clients in achieving positive resolution to their issues.

Lue WrightLue Wright

Lue Wright is a classified employee of 8 years service as a custodian in Mitchell hall. She previously held an LTE position as a cashier, and vault teller in the Bursar's office for 10 years. She feels that having served in both the white collar, and blue collar positions along with life experiences, and past occupations that she has acquired a broad capacity of understanding the stresses of both worlds. She is a mother and a grandmother with a large diversity of friends and family. She feels that is of “an age” where not much can shock her, but also young enough to always learn new things. Her life’s motto is to "put yourself in the other person’s shoes", and that every situation has more than one side.