Towards Automated Understanding of Health Questions to Create New Conversational Agents
We are doing research to create new text messaging-based automated systems to provide health information and respond to questions. This work involves assessing the information needs of target populations, developing automatic techniques for interpreting and responding to clients' health-related text messages and evaluating text messaging for two different applications. One application, in collaboration with staff from the Milwaukee Health Department, is to provide information services to high-risk expectant moms. The other application, in collaboration with physicians from the Medical College of Wisconsin,
is to provide information services to older adults with cancer.