Status and Milestones

The following outlines the Service Desk Software project milestones and current status.
Milestones Status Completion Date
Project charter drafted and accepted
Complete 2/14/2012
Business case drafted and accepted
Complete 5/5/2012
Service requirements defined
Complete 9/13/2012
RFI created and submitted
Complete 8/21/2012
Results received and analyzed
Complete 10/29/2012
RFP created and analyzed
Complete 12/10/2012
Results received and analyzed
Complete 3/15/2013
Finalists invited for demonstation
Complete 4/9/2013
Service provider recommended
Complete
5/10/2013
Service provider selected
Complete
5/17/2013
Service provider contract signed
In Progress
TBD
Implementation plan defined
Not Started
TBD
Implementation completed
Not Started
TBD