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| Fundamentals of Public Transit |
| Date: |
Wednesday, May 16, 2012 |
| Help new or recently hired staff upgrade their skills and learn best practices in the transportation industry. Seasoned ... |
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| Imagina I - Mas Lejos que Nunca en Espanol! |
| Date: |
Wednesday, May 16, 2012 |
| Looking for "what's next" in Spanish? Want to strengthen your speaking, listening, reading and writing skills? Review an... |
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| Passenger Service and Safety: Certification for Trainers |
| Date: |
Wednesday, May 16, 2012 |
| Time: |
8:30am-4:30pm |
| Develop self-confidence as a trainer while learning the basics of passenger assistance. Gain the tools for evaluating an... |
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| Productivity & Quality Improvement |
| Date: |
Wednesday, May 16, 2012 |
| Time: |
8:30am-3pm |
| Examine the steps, processes and procedures necessary to ensure quality assurance of the products and services your agen... |
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| Six Sigma for Services and Transactions Module IV |
| Date: |
Wednesday, May 16, 2012 |
| Time: |
8am-4:30pm |
| You already have your Green Belt for Services and Transactions and you want to get your Black Belt for Services and Tran... |
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| Spanish VI |
| Date: |
Wednesday, May 16, 2012 |
| For students who have completed Spanish V. Learn to request information, make suggestions and express hypothetical actio... |
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| Tolstoy's Great Short Stories |
| Date: |
Wednesday, May 16, 2012 |
| Time: |
10:30-11:45am |
| This class will cover selected stories including The Death of Ivan Ilych, Family Happiness, The Cossacks, The Kreuter So... |
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| Train the Trainer Unit II: Presentation and Delivery of Training Programs |
| Date: |
Wednesday, May 16, 2012 |
| Time: |
8:30am-4:30pm |
| The quality of the presenter often determines the effectiveness of a program. Turn any program into a valuable experienc... |
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For more information, contact: |
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Customer Service, sce@uwm.edu, 414-227-3200, 800-222-3623 |
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