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Office Lean Certificate


Lean is a proven methodology that creates a culture of problem solving and successful business results by applying manufacturing-based principles to non-traditional industries, including healthcare, insurance, government, utilities and not-for profits. Students receive real-time coaching from instructors and feedback from peers, while learning to apply these methodologies and principles directly to their own organizations' through capstone projects.

Learn the basics of establishing a Lean transformation, creating a Lean culture, and leadership behaviors and practices required to sustain the transformation. Learn directly from seasoned Lean practitioners, and hear best practices from leading organizations.

Streamline and eliminate waste from processes, and use value stream mapping to achieve bottom-line savings within administrative and transactional areas, including healthcare and service industries, accounting and product development. Participate in a dialog, case study and hands-on simulation to successfully apply Office Lean methodology.

Earn the certificate by completing both modules and a capstone project within three months.


In the current competitive global environment, many businesses are finding it challenging to sustain growth while increasing profitability as well as customer and employee satisfaction. Office Lean is a proven improvement methodology that enables fast and sustainable business results, yielding significant ROI. It is quickly becoming a weapon of choice in both product and service industries. Utilizing a cross-functional team approach of people who "do the work," Office Lean enables process simplification by reducing waste in critical business areas and by addressing the voice of the customer.

The course instructors have created a unique program translating traditional manufacturing Lean to other areas of a business where strategic and tactical results are needed.

The Office Lean Certificate program focuses on process excellence within administrative and transactional areas, including:

-Service Industries (Human Resources, Insurance, Financial)
-Accounting (Receivables / Payables)
-Product Development
-Consumer Products

The certificate program provides a healthy combination of dialogue, case study and hands-on simulation where students are to see Office Lean methodology successfully applied.

Training Description:

To receive a certificate in Office Lean, participants attend both modules for a total of four days of training in Office Lean methodology and complete a capstone project with a written report.

The training is presented in two modules of two days each, scheduled about a month apart.

This program curriculum was developed to deliver the skills you need to become a valuable process-improvement resource in your office environment. The material presented covers multiple aspects of Office Lean, including:

Introduction to Lean
Preparing for the Lean Journey
Developing the Plan of Attack
Executing the Plan
Sustaining Improvements
Advanced Concepts

Candidates must successfully complete both training modules and submit a capstone project (due eight weeks after the completion of the second module) to receive the Office Lean certificate.

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  Core Courses  

Office Lean Module I

Tue. & Wed. Oct. 6-7

Tue. & Wed. Feb. 2-3, 2016

Office Lean Module II

Tue. & Wed. Nov. 3-4

Tue. & Wed. Mar. 1-2, 2016

  Related Areas  
Six Sigma Green Belt for Services and Transactions Certificate
Six Sigma Black Belt Training Certificate
Business Acumen Certificate
For more information, contact:
Marcia Gabriel,, 414-227-3378
Murali Vedula,, 414-227-3121


Office Lean Certificate Recipients
Summer 2011
Congratulations to:

Chun Greuel
Sheila Luster-Avant
Debra Masbruch
Kandice Vance

Urban Adventures with the Urban Ecology Center
The Urban Ecology Center helps to protect and preserve natural spaces by offering educational programs and resources that promote good stewardship practices, recreational activities and sustainable communities.