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Business Communication Certificate


Improve your written, spoken and interpersonal communication skills to help pursue a new position or promotion. Professional instructors with real-world experience provide up-to-date knowledge in small group sessions.

Earn the certificate by completing four core courses, three electives and the capstone course within three years.



Begin with the four core courses, supplement with three electives that fit your needs, then finish with the capstone course in which you create your own project or present your portfolio. You have three years to complete the certificate coursework.

Please contact Jan Allen at (414) 227-3219 or to indicate your interest in the certificate and to register for your first course(s).

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  Core Courses  

Business Style of Writing

Fri., Mar. 13, 2015

Effective Interpersonal Communication Skills

Wed.-Thu., Jun. 10-11, 2015

Effective Speaking and Presentation Skills

Wed.-Thu., Mar. 18-19, 2015

Emotional Intelligence I: Dealing with Difficult People, Including Yourself!

Mon.-Tue., Apr. 20-21, 2015


Business Writing Formats

Wed., Apr. 8, 2015

Developing a Strategic Communication Plan

Thu., Apr. 30, 2015

Emotional Intelligence II: Deepening Your Emotional Intelligence Skills

Wed.-Thu., Apr. 22-23, 2015

Facilitating Difficult Meetings: How to Achieve Consensus and Collaboration

Wed., May 13, 2015

From Conflict to Resolution: Managing and Mediating Conflict at Work

Thu., Apr. 16, 2015

Handling Difficult Conversations

Tue., Mar. 17, 2015

Listening Skills

Thu., Mar. 26, 2015

Negotiation Skills

Tue., Mar. 10, 2015

Technical Writing for Non-Writers

Open Enrollment-Class Available: July 1-Dec 31

Open Enrollment-Class Available Jan. 1-June 30, 2015

Open Enrollment-Class Available July 1-December 31, 2015

Writing for Publication

Wed., June 3, 2015

  Combination Packages  

Emotional Intelligence Combo
Save 20% - Register for Emotional Intelligence I: Dealing with Difficult People, Including Yourself!, Emotional Intelligence II: Deepening Your Emotional Intelligence Skills and Emotional Intelligence III: The Ultimate Stress Buster.

For more information, contact:
Jan Allen, Director, Business & Management,, 414-227-3219, 888-947-9947


Management Development Certificate Brochure

Or download the pdf

Center for the Study of the Workplace
Learn about the real-world impact of workplace changes. Hear what leaders in both business and academia have to say and help propel yourself or your company into the future.
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