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Business Communication Certificate


Improve your written, spoken and interpersonal communication skills to help pursue a new position or promotion. Professional instructors with real-world experience provide up-to-date knowledge in small group sessions.

Earn the certificate by completing four core courses, three electives and the capstone course within three years.



Begin with the four core courses, supplement with three electives that fit your needs, then finish with the capstone course in which you create your own project or present your portfolio. You have three years to complete the certificate coursework.

Please contact Jan Allen at (414) 227-3219 or to indicate your interest in the certificate and to register for your first course(s).

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  Core Courses  

Business Style of Writing

Thu., Sept. 3

Effective Interpersonal Communication Skills

Wed.-Thu., Jun. 10-11

Wed.-Thu., Dec. 9-10

Effective Speaking and Presentation Skills

Wed.-Thu., Sept. 23-24

Emotional Intelligence I: Dealing with Difficult People, Including Yourself!

Tue.-Wed., Oct. 6-7


Business Writing Formats

Wed., Oct. 21

Developing a Strategic Communication Plan

Fri., Dec. 4

Emotional Intelligence II: Deepening Your Emotional Intelligence Skills

Tue.-Wed., Oct. 13-14

Facilitating Difficult Meetings: How to Achieve Consensus and Collaboration

Wed., Sept. 23

From Conflict to Resolution: Managing and Mediating Conflict at Work

Wed., Oct. 28

Handling Difficult Conversations

Tue., Oct. 20

Listening Skills

Thu., Oct. 22

Negotiation Skills

Tue., Sept. 22

Technical Writing for Non-Writers

Open Enrollment-Class Available July 1-December 31

Fri.-Thu., Jan. 1-June 30, 2016

Writing for Publication

Wed., June 3

Thu., Oct. 1

For more information, contact:
Jan Allen, Director, Business & Management,, 414-227-3219, 888-947-9947


Spring 2015 Business Programs Catalog

Or download the pdf