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Workplace Dispute Resolution


Recognize the positive aspects of workplace conflict and learn how to identify conflict styles and strategies. This class includes tools for re-framing conflict situations, identifying use and abuse of power, and constructive communication techniques, all designed for neutralizing and resolving disputes and conflict.


This program can be applied toward the:

Wed., June 10
Location: UWM School of Continuing Education (Click link for directions)
Instructor: Donna M. Shepard, Principal, TouchPointe Coaching, Milwaukee, WI
CEUs: 0.6
Enrollment Limit: 20
Program No. 7310-7570
Registration Deadline: Fri., May 29
Registration is closed. To learn about future offerings, use the contact information on the bottom of this page.
For more information, contact:
Shirley J. Burks (Bufford), Program Director,, 414-227-3157


Public Admin. Summer 2015
Certificate Brochure

Download the pdf