Problem Analysis & Problem Solving for Public Managers
Learn the systematic process of recognition and analysis necessary in problem solving – including communication processes to improve creativity, defining roles, defining problems in different ways, and the limitations of your present style.
Develop a clear and structured approach to problem solving, and adapt all of the steps involved to work for you on an individual level.
Develop a sound process for overcoming the barriers and obstacles that prevent the immediate achievement of an identified goal or goals
Learn a systemic and structured process to detect and identify the problem(s), gain more information, seek possible solutions, select the best one for implementation, act on the solution chosen and develop a monitoring plan to determine its impact and the success of the outcomes