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Implementing On the Job Training - The Total Package


The total package provides results and makes your learners productive in the most expeditious way possible. If you are responsible for training new employees and/or current ones, this course is for you. Leave with a complete strategy to set up an effective on-the-job training program back at the office.

Who Should Attend

  • Training and Development Managers
  • Managers and Supervisors
  • New or Experienced Trainers
  • HR Professionals
  • Consultants

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Benefits and Learning Outcomes

  • Select and prepare OJT trainers/coaches
  • Work with supervisors for successful implementation
  • Develop and/or select the best training materials
  • Understand how to train the adult learner
  • Set trainee prerequisites
  • Provide effective feedback
  • Evaluate performance
  • Organize OJT program content delivery

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Course Outline/Topics

8:30am – 12:00pm

  • What is a Coach?                    
    • Successful Coaching                    
    • Coaching Readiness Self-Assessment             
    • Characteristics of a Good Coach 
    • WIIFM            
  • The Coach/Trainee Relationship                
    • Establishing a Relationship                     
    • Effective Communication              
    • Listening Skills                    
    • Asking Good Question
    • Giving Feedback
    • Communication Skills Summary 
    • Responsibilities                  

12:00pm – 12:30pm

  • Lunch

12:30pm – 4:30pm

  • Coaching Adults                     
    • Characteristics of Adult Learners            
    • Experience and Learning             
    • Effective Coaching
    • Effective Assessment                    
    • Coaching Checklist            
    • Steps to Successful Coaching                 
  • Preparing a Training Outline            
    • Preparing a Training Outline Activity                  
    • Part I: Job Step
    • Part II: Group and Order of Steps             
    • Part III: Important Considerations             
  • Coaching Practice                  
    • Practice Coaching Activity
    • Coaching to Different Skill Levels Activity  

Sessions include a morning and afternoon 15 min. break.

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This program can be applied toward the:

Approved for 7 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute

Lunch and snacks are provided each day. Discounted parking is also available for those who park in the adjacent Grand Avenue parking structure.

Tue., June 16, 2015
Location: UWM School of Continuing Education (Click link for directions)
Instructor: Rodney (Buck) Hillestad
$375: Register by Tue., June 2, 2015
$395: Register on or after Wed., June 3, 2015 Discount Available
CEUs: 0.4
Program No. 7710-7882
Registration Deadline: Tue., June 9, 2015
Register Now
For more information, contact:
Latonia Pernell, Program Manager,, 414-227-3336


HRCI Approved
HR Certification Institute Approved Provider

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

Fall 2014 Business Programs Catalog

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