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Communication DOs and DON'Ts for Public Managers


Get the tools to inform, educate and stimulate your audience to action. It does not matter if your audience is one person, a department or an entire city. Learn the techniques practiced by master communicators so that you can gain better understanding and cooperation. Lessons apply to both written and oral communication.

Benefits and Learning Outcomes

  • Identify which messages will best inform and stimulate your audience to action
  • Condense your communications into concise statements vital to modern communications
  • Use key communication techniques to lead difficult people away from confrontation and toward understand and cooperation

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This program can be applied toward the:

Thu., Aug. 6
Location: UWM School of Continuing Education (Click link for directions)
Instructor: Al Guyant, President, Guyant & Associates, Madison, Wisconsin
$150: Register by Thu., July 23
$165: Register on or after Fri., July 24 Discount Available
CEUs: 0.6
Enrollment Limit: 20
Program No. 7310-8379
Registration Deadline: Thu., Aug. 6
Register Now
For more information, contact:
Shirley J. Burks (Bufford), Program Director,, 414-227-3157


Public Admin. Summer 2015
Certificate Brochure

Download the pdf