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Communication DOs and DON'Ts for Public Managers

 

Get the tools to inform, educate and stimulate your audience to action. It does not matter if your audience is one person, a department or an entire city. Learn the techniques practiced by master communicators so that you can gain better understanding and cooperation. Lessons apply to both written and oral communication.

Benefits and Learning Outcomes

  • Identify which messages will best inform and stimulate your audience to action
  • Condense your communications into concise statements vital to modern communications
  • Use key communication techniques to lead difficult people away from confrontation and toward understand and cooperation

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This program can be applied toward the:

Notes
To enroll after the registration deadline, contact Andrea Zweifel at 414-227-3174.
  Sessions  
Dates and locations to be announced.
Fee: $165
CEUs: 0.6
Email us with your interest, contact:
Shirley J. Bufford, Program Director, sbufford@uwm.edu, 414-227-3157
 

Features

Public Admin. Summer 2014
Certificate Brochure

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