Office Lean Module I

Lean is a proven methodology to enable business results and create engaged problem solving cultures.  Office Lean takes these manufacturing-based principles and applies them to non-traditional industries, including healthcare, insurance, government, utilities, and not-for profits.   Through the execution of required capstone projects, students apply these methodologies and principles directly to solving their own organizations’ and receive real-time coaching and feedback from instructors and peers.

Recently, organizations have begun using Office Lean as a business operating philosophy and key productivity factor to streamline and eliminate waste from administrative processes, improve quality, and achieve bottom-line savings.

Module I (3 Days)

Key takeaways:

1. Methodology
2. Lean implementation structure
3. Success stories – industry and prior Office Lean classes
4. Hands on simulation of batch Vs flow
5. Value and waste identification and elimination
6. Basic tools to visualize the value stream
7. Effective metrics
8. Culture and leadership
9. Change management and acceleration
10. Prioritizing improvements
11. Improvement event structure and tactics
12. Launch capstone projects using concepts learned

This program can be applied toward the:

• Office Lean Certificate