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Efficiencies in Paratransit Scheduling and Dispatching Available Online


Improve paratransit operation through efficient scheduling and dispatching methods. Calculate common performance measures and assess how attributes such as service area, policies and driver experience can affect performance. Learn to integrate performance measures from other providers to create your own benchmarks. Analyze the trade-offs associated with improving certain performance measures.

This 3 week "asynchronous" on-line class is ideal for paratransit employees including reservationists, schedulers, dispatchers and managers, requiring 3-4 hours of log-in time per week at the convenience of the participant.


Topics include:
- An overview of the history and evolution of demand-responsive transit (DRT), paratransit and fixed-route transit systems
- Basics of demand-responsive transit service and service design
- Policies and procedures associated with delivery of service
- Costs and revenues associated with paratransit service
- Americans with Disabilities Act impact on scheduling and dispatching
- Strengths and weaknesses of various scheduling and dispatching
- Defining and calculation of common performance measures and their applications
- Cost saving measures

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Course Accessible: Nov. 30-Dec. 18
Location: Available Online
Instructor: Peter T. Albrecht, Raleigh, NC
$400: Register by Fri., Oct. 30
$500: Register on or after Sat., Oct. 31 Discount Available
CEUs: 1.2
Enrollment Limit: 40
Program No. 4890-8567
Registration Deadline: Mon., Nov. 30
Register Now
For more information, contact:
Ken Woodall, Outreach Specialist,, 414-227-3332


Plan Ahead and Pay Less
Take advantage of this savings. You can deduct $100 from the original price when we receive your payment 20 business days prior to the date of any of our professional transit training workshops.

Call us today at 414-227-3332!