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ROI: The Trainer's Role


Training needs to provide an acceptable return on the time and resources invested. Learn how to maximize the return through course design that optimizes retention and learning transfer. Explore evaluation strategies and calculation methods that quantify ROI. This "roll up your sleeves" interactive workshop includes case studies, tips and techniques, and provides ample opportunity to work on individual applications.

Who Should Attend

  • Training and Development Managers
  • New or Experienced Trainers
  • HR Professionals
  • Consultants

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Benefits and Learning Outcomes

  • Understand needs assessment and data collection
  • Explore types of learning objectives and their components
  • Analyze the four steps in training evaluation and their application
  • Apply techniques to multiple roles and understand their affect on learning transfer
  • Examine a comprehensive ROI worksheet, it’s components and application

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Course Outline/Topics

8:30am – 12:00pm

  • Critical Steps in the Design Process
    • Mandatory steps prior to evaluation
    • Evaluation levels
  • Evaluating Knowledge Transfer
    • Improving transfer methods

12:00pm – 12:45pm

  • Lunch

12:30pm – 4:30pm

  • ROI Cost – Benefit Analysis
    • Worksheet
    • Case study
    • Personal application

Sessions include a morning and afternoon 15 min. break.

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Lunch and snacks are provided each day. Discounted parking is also available for those who park in the adjacent Grand Avenue parking structure.
Dates and locations to be announced.
Fee: $395
CEUs: 0.7
Email us with your interest, contact:
Latonia Pernell, Program Manager,, 414-227-3336


Spring 2015 Business Programs Catalog

Or download the pdf