Certificate in Sales and Service Excellence - NEW! - School of Continuing Education, University Of Wisconsin

	Certificate in Sales and Service Excellence - NEW!
	According to Synergyworks Research Group, companies that invest in their sales and service people during tough economic times outperform their counterparts by 4 to 1. This six-step, virtual sales curriculum can be personalized. Obtain ongoing feedback and individual coaching throughout the program. Who Should Attend Salespeople, sales support, as well as potential candidates for sales positions who want to build and revitalize their existing sales skills. Individual modules may be taken without pursuit of the certificate. Earn the certificate by completing a minimum of 5 modules. To view the Six Step Approach, click more More...
	Notes This is a very flexible online program that you can start at any time and tailor to your needs. For more information, please contact Dana LaFontsee at danalaf@uwm.edu or 414-227-3378. Fees for each module include: assessment, exercise review and feedback, one on one coaching
	Forward this program to a friend/colleague: Separate multiple addresses with commas. To: (E-mail) From: (E-mail) Addresses will not be shared or sold to an organization outside of UWM.
	Instructor: Marcia Gauger

	For more information, contact:
		Dana LaFontsee, Program Director, danalaf@uwm.edu, 414-227-3378, 888-947-9947

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2-3: Emotional Intelligence II - Deepening Your Emotional Intelligence Skills
3-4: Power & Influence without Authority
7: Managing Day to Day Employee Performance