Handling Difficult Conversations - School of Continuing Education, University Of Wisconsin

	Handling Difficult Conversations
	Inappropriate clothing, unprofessional conduct, personal hygiene or poor job performance are topics that sometimes need to be addressed. Gain the confidence and skills to provide prompt, responsible feedback for uncomfortable or embarrassing subject matters and develop a straightforward approach to deliver your message.
	You will learn to: Enhance your ability to have open and honest dialogue Recognize when you are avoiding confrontation Practice and hone your technique
	Notes Program fee includes morning and afternoon refreshment, networking breaks, lunch and instructional material
	Forward this program to a friend/colleague: Separate multiple addresses with commas. To: (E-mail) From: (E-mail) Addresses will not be shared or sold to an organization outside of UWM.


	Mon.-Tue., March 8-9, 2010 8:30am-4:30pm Location: UWM School of Continuing Education Instructor: Victor Gray Fee: $845 CEU: 1.4 Program No. 5050-3545 Registration Deadline: Fri., Mar. 5, 2010 Add To Registration Form Check Registration Form


	For more information, contact:
		Dana LaFontsee, Program Director, danalaf@uwm.edu, 414-227-3378, 888-947-9947

Upcoming Opportunities
in December
2-3: Emotional Intelligence II - Deepening Your Emotional Intelligence Skills
3-4: Power & Influence without Authority
7: Managing Day to Day Employee Performance