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Seminar Outline
What Is Required for a Team to Operate
Creating a team charter
fining measures of success
Defining roles and responsibilities
Agreeing on team processes
Creating a shared fate
Address real issues
How to Set the Team up to be Accountable
Defining success, measures and validating impact
Creating an accountability board
Defining what we are willing to give up to achieve success
Dependencies on the Project Manager
Understanding the messiah syndrome
How to avoid dependence
How to avoid the group turning on the project manager
Behaviors that Destroy Team Functionality and How to Eliminate Them
Ignoring real issues
Pairing
Taking real issues to the leader
How to Effectively Confront Real Issues
Avoiding group think or trips to Abilene
No fault formula for confrontation
Addressing dysfunctional behavior
Team Problem Solving
Team member roles in the problem-solving process
How to leverage team member strengths
Authority Versus Influence
Understanding the difference
How to have influence without authority
Team Member Role Definitions and Keys to Success
Facilitator • Project manager
Team leader
Team member
Understanding and Addressing Style Differences
Understanding the differences in how people absorb information
Understanding the differences in how people make decisions
How different people engage with the team
How to address and bridge these differences
Conflict Resolution
Diagnosing the situation
Achieving commitment
Addressing real issues between team members
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