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Creating and Leading Accountable Teams


Our ability to connect to a group is a requirement for human survival. Behavior in a group setting is driven by our fear of separation. Understand the six conditions that must exist for a highly functional team to succeed.


You will learn:

  • The importance of "fear of separation" and how it drives our behavior in a group setting
  • How to identify the teams real issues and how to get the team to address them
  • The value of speaking for yourself in a group setting
  • How to avoid the messiah syndrome where the team becomes overly dependent on the leader
  • A different perspective on the concept of holding people accountable and what is required for a team to be accountable
  • How to break the psychological contract that keeps team members from talking about real issues with each other
  • What delineates a dysfunctional team, from a functional team, from an accountable team
  • How the leader of a team needs to adapt to enable a team to become accountable
  • And more

Program Agenda

  • Understanding how organizational structure influences accountability and teams
  • Dysfunctional vs. Functional vs. Accountable Teams
  • Understanding fear of separation and its impact on team performance
  • The destructive nature of ignoring real issues, taking them to the boss or to sub-groups
  • The psychological contract that exists on all teams
  • The messiah syndrome and teams
  • Setting a team up to be accountable
  • Eliminating excuses and coaching accountability
  • Creating an accountability system for the team
  • How to use the No-Fault Formula to have healthy confrontations
  • Leading accountable teams
  • Implementation steps and sustaining progress

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Benefits and Learning Outcomes

  • Examine your experience – high functioning teams versus dysfunctional teams
  • Learn six conditions that must exist for a highly functional team
  • Chart a road map for dealing with real issues

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Course Outline/Topics

  1. Creating and Leading Accountable Teams
    A)     Group dynamics preliminary survey
    B)     Group and Team Structures
    C)     Key points to organization
    D)     Six characteristics of highly functional and accountable teams

  2. Bion’s Theory of Herd
    A)     Five ways a team can address real issues
    B)     Group vs. one-on-one confrontations
    C)     Real issues
    D)     BAMS
    E)      Understanding accountability

  3. Setting the team up to be accountable
    A)     Steps
    B)     What you need to do as team leader
    C)     The Magic Formula
    D)     Obstacles
    E)      Summary and Action!
    F)      Abilene Paradox Video Summary
    G)     Tennis Ball Exercise
    H)     Team surveys

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This program can be applied toward the:

Tue., Sept. 29
Location: UWM School of Continuing Education (Click link for directions)
Instructor: Eric Coryell
$345: Register by Tue., Sept. 15
$395: Register on or after Wed., Sept. 16 Discount Available
Enrollment Limit: 30
Program No. 5050-8191
Register Now
  Related Courses  
Team Effectiveness Certificate Combo Package
For more information, contact:
Jan Allen, Director, Business & Management,, 414-227-3219, 888-947-9947


Spring 2015 Business Programs Catalog

Or download the pdf