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Empowering Project Teams: Facilitating Communication and Collaboration Available Online


Teams that can communicate, collaborate and cooperate provide the foundation of successful project and product delivery. Get the core tools and techniques to ensure timely delivery of information to stakeholders. Develop your ability to collaborate and influence without authority, creating a positive work environment that leverages roles and responsibilities.

Benefits and Learning Outcomes

  • Develop templates to expedite the planning, executing, monitoring and controlling process
  • Develop and communicate roles and responsibilities to project stakeholders
  • Create information dashboards for communicating with project stakeholders to communicate the right information to the right person for the right decision
  • Communicate the right information to the right person for the right decision

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Course Outline/Topics

An Introduction to Managing High Performance Project Teams

  • Establish the language
  • What is a project?
  • What is project management?
  • What is the difference between project management and routine work?

Discuss a Communication Management Plan

  • What does it mean?
    • to be a team member
    • to be a manager
    • to be a sponsor
  • What is your role?
    • Leader
    • Manager
    • Administrator
    • Facilitator
    • Follower
    • Persuader
  • What is the agenda of the players?
  • Identifying the project stakeholders
  • Identifying the project sponsor
  • Building a relationship with the project sponsor
  • Identifying the core team members
  • Developing relationships, what will the project structure look like
  • Defining Roles and Responsibilities
  • Defining roles and responsibilities
  • Establishing the core team
  • Review communication and collaboration tools
  • Review PMIS solutions

Laying the Framework for Success

  • Creating/Evaluating The Project Charter
  • Costs, Time, Quality, Scope, Risks
  • Can you say 'No'?
  • Communicating the Vision in 10 words or less
  • Developing Guiding Principles and managing Conflict
  • Confirm and communicate Roles, Responsibilities,
  • Accountabilities and Authority
    • for team members
    • for stakeholders
  • Conducting a skills assessment
  • What skills are available?
  • What skills are needed?
  • How to get what you need without a large training budget?
  • Transitioning team members onto the team
  • Kicking off the project
  • Where does it fit?
  • What is the impact?
  • Strategies to manage competing requirements
  • Picking the Stages / Phases

Team Interaction in the Critical Stages - Planning, Executing, and Controlling the Work

  • Confronting the real world - deal with the tough stuff
  • Defining the Product Scope
  • Selling the Project Scope
  • Authorizing Work
    • When to say 'yes'
    • When to say 'no'
    • When to say 'wait'
  • Managing competing schedule and cost requirements
  • Dealing with the interference of business requirements
  • Monitoring and controlling
  • Dealing with the underperforming team member, vendor or stakeholder
  • Dealing with contract violations
  • Developing a transition strategy for team members
  • Developing an integrated team

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This program can be applied toward the:

Project Management Foundations or equivalent experience
Required and optional texts (purchased by participant):

Required: "Building Team Power" (2nd edition) by Thomas Kayser and "You Can't Lead With Your Feet on the Desk" by Ed Fuller.

Optional: "A Guide to the Project Management Body of Knowledge" (PMBOKĀ® Guide)-Fifth Edition

"I really enjoyed the lectures and conversations. The topics are very useful and informative. I will use what I learned in my profession as well as my personal life. Thank you to both instructors! "
Online Participant

"It's clear that a lot of time, thought and effort went into this course, and I truly appreciate the engagement of the instructors. Thank you for an excellent course!"
Online Participant

Course Accessible: July 20-Aug. 14
Location: Available Online
    Alan Waite, M.A., C.E.C.
    CJ Walker Waite, Ph.D., PMP
CEUs: 1.4/PDUs: 14
Program No. 5025-7946
Register Now
Nov. 16-Dec. 11
Location: Available Online
    Alan Waite, M.A., C.E.C.
    CJ Walker Waite, Ph.D., PMP
CEUs: 1.4/PDUs: 14
Program No. 5025-8563
Register Now
Mar. 21, 2016-Apr. 15, 2016
Location: Available Online
    Alan Waite, M.A., C.E.C.
    CJ Walker Waite, Ph.D., PMP
CEUs: 1.4/PDUs: 14
Enrollment Limit: 100
Program No. 5025-8618
Register Now
For more information, contact:
Maribeth Sacho, Program Associate,, 414-227-3337
Anne O'Meara, Program Director,, 414-227-3311


FAQs for Online Courses
Frequently Asked Questions - Project Management Online Certificate

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