Learn to manage family dynamics, identify needs and protect elderly from the risk of abuse. Help elders and their families make decisions and resolve disputes such as acute and long-term care issues, family issues, adult guardianship, end-of-life decisions and estate matters.
What you will learn: • Sources of conflict - what can change and what cannot • Communication skills to manage conflict • How to move from conflict to generating options • Decision making: understand the difference between settlement and resolution • Designing Dispute Resolution Systems
Learn about the real-world impact of workplace changes. Hear what leaders in both business and academia have to say and help propel yourself or your company into the future. Learn more>>