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Facilitation is fast becoming a core competency for anyone who leads a team or even participates on a team. High developed facilitation skills dramatically improve a teams ability to identify the right issues and work through them effectively and efficiently. A good facilitator can adeptly keep a team focused on and shift gears between achieving their goals, the process and the content of the group conversation. They also know when, and how, to stop the conversation and help resolve interpersonal issues that may be getting in the way of the team moving forward.
You will learn:
Goals and Measurement section will include:
• Determine when to use static vs. dynamic goals
• Using trend data to more accurately measure performance
• The importance of ensuring the individual/team has influence over what you are measuring
• Different ways of measuring the "unmeasureable"
• Metrics as the starting point for creating team accountability
Facilitation Skills portion will cover:
• A clear description of the role of the facilitator and benefits of facilitation
• Facilitator strategies to use at different stages of team development
• Options for making decisions and overcoming barriers to consensus
• Strategies for constructively dealing with conflict and encouraging effective group behaviors
• Specific facilitation strategies to improve the overall effectiveness of any meeting
• How to design meetings to accomplish desired results
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Program Agenda
• Determining when measurements are required and how they can best be used
• Accountability and measurements
• Determining frequency of measure and sample sizing of data
• The psychology of goal setting
• Creative ways to measure things that are not historically measured
• Determining roles and desired outcomes from a team objective and team process
• Myths and opportunities around meeting agendas
• Identifying real issues and what to watch for during the meeting
• Importance of speaking for yourself
• Assessing where the team is at and how to adjust your facilitation style accordingly
• Facilitating conflict
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Benefits and Learning Outcomes ▼
- Learn facilitator strategies to use at different stages of team development
- Address different ways of measuring the unmeasurable
- Develop options for making decisions and overcoming barriers to consensus
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