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Goals and Measurements - Facilitation Skills

 
A team needs to know its purpose, how to measure performance and how each member contributes. Learn how to bring all of this together, and get a team to start effectively problem-solving so that when they are not hitting their measures they can get back on track.

Team Effectiveness Certificate Combo Package
Save $400 - Register for Creating and Leading Accountable Teams, Goals and Measurements - Facilitation Skills, Leading Teams - From Leader to Coach, and Real Issue Conversations by Tue., May 15, 2012 to take advantage of this offer.

  Goals and Measurements portion will cover:
  • How goals are required to create ownership.
  • How to set goals and measures effectively
  • Address different ways of measuring the unmeasureable
  • Accountability and team problem
  Facilitation Skills portion will cover:
  • A clear description of the role of the facilitator and benefits of facilitation
  • How to use a flexible set of tools and techniques to provide structure to group discussions
  • Facilitator strategies to use at different stages of team development
  • Options for making decisions and overcoming barriers to consensus
  • Strategies for constructively dealing with conflict and encouraging effective group behaviors
  • Specific facilitation strategies to improve the overall effectiveness of any meeting
  • How to design meetings to accomplish desired results

More

Facilitation is fast becoming a core competency for anyone who leads a team or even participates on a team. High developed facilitation skills dramatically improve a teams ability to identify the right issues and work through them effectively and efficiently. A good facilitator can adeptly keep a team focused on and shift gears between achieving their goals, the process and the content of the group conversation. They also know when, and how, to stop the conversation and help resolve interpersonal issues that may be getting in the way of the team moving forward.

You will learn:
Goals and Measurement section will include:
• Determine when to use static vs. dynamic goals
• Using trend data to more accurately measure performance
• The importance of ensuring the individual/team has influence over what you are measuring
• Different ways of measuring the "unmeasureable"
• Metrics as the starting point for creating team accountability
Facilitation Skills portion will cover:
• A clear description of the role of the facilitator and benefits of facilitation
• Facilitator strategies to use at different stages of team development
• Options for making decisions and overcoming barriers to consensus
• Strategies for constructively dealing with conflict and encouraging effective group behaviors
• Specific facilitation strategies to improve the overall effectiveness of any meeting
• How to design meetings to accomplish desired results
More:

Program Agenda
• Determining when measurements are required and how they can best be used
• Accountability and measurements
• Determining frequency of measure and sample sizing of data
• The psychology of goal setting
• Creative ways to measure things that are not historically measured

• Determining roles and desired outcomes from a team objective and team process
• Myths and opportunities around meeting agendas
• Identifying real issues and what to watch for during the meeting
• Importance of speaking for yourself
• Assessing where the team is at and how to adjust your facilitation style accordingly
• Facilitating conflict

Close ▲

Benefits and Learning Outcomes

  • Learn facilitator strategies to use at different stages of team development
  • Address different ways of measuring the unmeasurable
  • Develop options for making decisions and overcoming barriers to consensus

Close ▲

 

This program can be applied toward the:

 
  Sessions  
Thu., Nov. 14
8:30am-12:00pm
Location: UWM School of Continuing Education (Click link for directions)
Instructor: Eric Coryell
Fee: $195
Discount Information
CEUs: 0.7
Program No. 5050-3783
Add To Registration Form   Check Registration Form
 
  Related Courses  
Team Effectiveness Certificate Combo Package
 
For more information, contact:
  Jan Allen, Director, Business & Management, allen3@uwm.edu, 414-227-3219, 888-947-9947
 
 


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