This course focuses on exploring data that supports the use and integration of social media into the business environment. Review changes in the digital landscape and the evolution of social media, and discuss the platforms, usage, business impact and case studies for both successful and failed social media programs.
Learning Outcomes
Participants will be able to demonstrate the importance social media has in the business strategy by presenting case studies and business data relevant to their organization and highlighting opportunities to leverage social media within their industry.
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