Practical Strategies for Conflict Resolution in Health Care Settings - School of Continuing Education, University Of Wisconsin

	Practical Strategies for Conflict Resolution in Health Care Settings

	Leaders and Managers have a responsibility to handle the disputes that arise. We will discuss the conflict cycle and the importance of emotions in a rational process. Learn how to intervene early without mirco-managing. Explore a range of interventions, problem solving strategies, and the science behind decision making. Determine when informal or a more formal process is preferred.
Benefits and Learning Outcomes ▼ Understand the cycle of conflict Describe a conflict resolution process that helps keep resolution in tact Learn industry specific challenges Close ▲



	Tue., Oct. 29 8am-4:30pm Location: UWM School of Continuing Education (Click link for directions) Instructor: Sue Bronson, MS Fee: $255 Program No. 7740-6186 Registration Deadline: Tue., Oct. 22 Add To Registration Form Check Registration Form


	For more information, contact:
		Mary Pick, Program Manager, mpick@uwm.edu, 414-227-3353

Spring 2013 Human Services Catalog
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