Advanced Communication Skills for Leaders - School of Continuing Education, University Of Wisconsin

	Advanced Communication Skills for Leaders

	Communication is the process by which projects and relationships are created, maintained, altered and sometimes destroyed. Be more influential – making significant contributions to help people and projects move ahead. Gain the skills to increase your interpersonal effectiveness up, down and across your organization, as well as with customers and suppliers outside the company.
More ▼ The Goal: Increase you interpersonal capacity to handle complexity. Objectives: Distinguish styles of communication and their impact on individual and team morale and productivity. Identify the important components influencing a situation. Increase awareness of self, others and team as the basis for effective communication. Apply the six talking styles for sending clear messages. Apply the five listening skills for creating understanding, building relationships and gaining information of high quality. Carry out the process of mapping an issue – for making decisions, solving problems and resolving conflicts effectively. Apply the maps, skills and processes effectively in a wide variety of business situations, including critical conversations. Outcomes: Distinguish the characteristics of productive and unproductive ways of talking. See and hear signals of unresolved issues faster. Assess the effectiveness of your own talking styles. Close ▲ Benefits and Learning Outcomes ▼ Talk more effectively about important matters. Spot and fix breakdowns in communications. Facilitate faster team development and more productive output. Influence culture positively. Close ▲
	This program can be applied toward the: Advanced Leadership Certificate



	Tue., Sept. 24 8:30am-4pm Location: UWM School of Continuing Education (Click link for directions) Instructor: Jan Allen Fee: $395 CEUs: 0.7 Program No. 5050-3788 Add To Registration Form Check Registration Form


	For more information, contact:
		Jan Allen, Director, Business & Management, allen3@uwm.edu, 414-227-3219, 888-947-9947

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