Self-directed programs provide essential services to vulnerable populations across the country, facilitating choice and self-determination where rigid, prescriptive institutional systems stood before. Health and human service professionals who operate within self-directed programs must embody a deep respect for individual differences in age, location, gender, culture, diagnosis and support in meeting consumers where they are. In Wisconsin, like elsewhere in the country, vast regional, economic and cultural differences impact how eligible populations connect and utilize the same self-directed program models. Case management models needed to support the needs of persons served within long-term care programs, self-directed or managed care are diverse and culturally competent.
Explore the origin and growth of self-directed service options, self-determination theory and best practice recommendations. Through the examination of case studies, identify common challenges and misinterpretations that arise in self-direction and person-centered planning, and develop the skills to manage these situations.