The Project Manager of the future cannot be just a Drill Sgt., Sports Coach, or Team Leader (20th century), or even Scrum Master (21st century ‘s first decade) - though those roles still have their applications.
As the new millennium kicks into hyper-drive within a global cyber-environment driven by increased specialization, universal-information sharing, continuous change and densely integrated markets, the PM’s role in any organization is rising to higher levels of corporate responsibility. Demands push the PM be more of a “Chief Awareness Officer” - a soft skills practitioner, if not expert...with his/her finger on the pulse of the most important factor of all and the key to a project’s success - the human element…which is quickly being forgotten in today’s fast-paced project milieu.
Explore problem solving, personal tact and diplomacy, interpersonal relations, coaching and integrity in decision making.
Perhaps the greatest indicators of project management success are the soft skills: diplomacy and problem-solving abilities, transforming "problem" staff members into effective collaborators and ensuring accountability, responsibility, honesty and respect from top to bottom throughout a project life cycle.
This course is designed for professionals working in a global company or on multidisciplinary teams: project managers and business analysts, business and IT managers, programmers, system analysts and project support managers. It is also a perfect complement to the PM Certificate: Online Track, and rounds out training for project managers of all levels.