Collective Bargaining: Tactics, Techniques and Table Manners
Get the secrets to successful negotiations while you learn to plan strategy and communicate effectively. Understand how to collect and analyze data to help you prepare, anticipate your defense if required, and plan a course of action in order to achieve your objectives.
This class has been approved for 17 general credit hours toward PHR, SPHR and GPHR recertification.
This class has been pre-approved by the Society for Human Resource Management for 21 Professional Development Credits (PDCs) towards the SHRM-SCP or SHRM-CP.
This outstanding seminar on basic collective bargaining is for:
Individuals who recently have assumed labor relations responsibilities
Individuals coming into a union environment from a non-union role
Those with principally academic backgrounds who want to supplement their exposure with the practical experiences of seasoned negotiators
Individuals and teams wanting to refresh and sharpen their skills before going into negotiations
For the program agenda, click More.
Day One: 8:30am-4pm What You Need to Know About the Law
The duty to bargain in good faith
Mandatory, permissive and illegal issues
Strikes, lockouts and picketing
Slow downs and other tactics
Multi-employer, multi-union bargaining
Injunctive remedies in labor disputes
Enforcement of contracts
Petitions for elections
Union shop and the check-off
Economic strikes, replacement of strikers
Mediation and conciliation
Day Two: 8:30-11:30am Getting Ready to Bargain
U.S. Concept of labor relations- Legislative restrictions - Collective bargaining trends - Labor Policy - The collective bargaining process - Types of collective bargaining - Sites for collective bargaining
Preparing for negotiations - Surveys, statistics, graphs, etc. - Selecting the bargaining team - Union bargaining team - Developing the company's bargaining position - Marketing considerations - Financial considerations - Operating considerations - Aspects of public and community relations - General and economic conditions
Developing proposals - Contract review by negotiator - Contract review by operating personnel - The need for proposals - Cost data - Structuring a proposal - Negotiating a first agreement - Communications - Strike preparations
Day Two: 12:30-3:30pm Negotiating An Agreement: The Contractual Ingredients
Contract considerations- Content of agreement - Structure of agreement - Long term vs short term contracts - Items to be avoided - Wage re-openers - Mutual consent clauses - Past practices - Side agreements - Memos of understanding - Work rules
Cost Matters - Analyze and pricing union demands - Wages vs fringes - Hidden cost factors
Union pressure tactics
When to take a strike - Settling a strike
Day Three: 8:30am-3pm Negotiating an Agreement: Tactics, Techniques and Table Manners
Strategy and tactics
Important negotiating concepts
Important negotiator traits
Techniques: - First meeting - Getting movement - Impasse - How to say no - Value of caucuses
Early settlement contract extensions, retroactivity, etc.
We have changed our registration system to increase security.
You will be asked to create an account to access the registration system.
If you have registered for a class with us in the past 2 years, you may already have an account created. On the next page, enter the email address you used when registering previously and click the "Forgot your password?" link. An email will be sent with a link to reset your password.