Labor Relations Training for Managers and Supervisors in a Unionized Setting
As a front-line supervisor or manager, you continuously face new employment challenges. Obtain the tools to tackle those challenges, and build the knowledge to oversee contract regulations with conviction.
This class has been approved for 12.75 general credit hours toward PHR, SPHR and GPHR recertification.
As a front-line supervisor or manager, you face new employment challenges. This program provides the tools you need to deal with those challenges. You gain the knowledge and confidence to deal with union contract regulations. An effective supervisor or manager today must be able to spot potential problems early and solve those problems before they become costly grievances or lawsuits.
For the program agenda, click More.
Day One: 8:30am-Noon Introduction to Unions
Common reasons why employees choose a union
The supervisor's role in union relations
The union steward - the proper role
An employee's right to union representation - understanding the NLRB's "Weingarten" Decision
Day One: 1-4pm Knowing and Understanding All of the Rules
Administering the union contract while maintaining productivity
Labor and Employment Discrimination laws every supervisor should know - National Labor Relations Act - Title VII of the Civil Rights Act of 1964 - The Civil Rights Act of 1991 - The Age Discrimination in the Employment Act - The Americans with Disabilities Act - The Family and Medical Leave Act - State Workers' Compensation Laws
Conducting an Effective Investigation
Employee Discipline - Making it Stick
Day Two: 8:30-11:30am The Grievance Process and Arbitration
What is the purpose of the Grievance Process?- Discovery - Reaching settlement
What is Arbitration and how Is it different From a trial? - Format - Binding Nature
Effective contract administration - how to avoid going to arbitration
Living with one another: developing a non-confrontational relationship
Avoiding unnecessary grievances
Effective use of the grievance procedure
Alternatives to arbitration
Day Two: 12:15-3:30pm What the arbitrator looks for
Disputes over employee discipline
Disputes over contract language
Some common issues which frequently arise at arbitration - Past practice on contract interpretation - Making sure the penalty fits the crime - Credibility issues - Language of the contract - Language of limitation
Winning Arbitration Strategies
Preparation for arbitration - winning your case before the hearing starts
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