School of Continuing EducationRegistration InformationContact UsUWM HomeShopping Cart
UWM logo

SCE HomepageDean's WelcomeCourses & ProgramsCertificate ProgramsDistance EducationCalendarSpecial EventsDepartments & CentersCommunity ResearchInternationalCenter for the Study of the WorkplaceFaculty & StaffCustomized TrainingKeep Me Posted

Connect With Us

HomeCourses & ProgramsCertificate ProgramsCustomized TrainingFaculty & Staff

Managing Project Risks Available Face-To-Face   Available Online


Companies are demanding products and services faster and cheaper. Understanding and managing risks to delivering quality products is key to customer satisfaction. Review tools and processes that help mitigate risk and increase quality.

Who Should Attend

  • Working Professionals – apply tools and templates to advance your career
  • Recent College Grads – learn how risk management fits into new job requirements
  • Career Changers – increase your effectiveness in applying concepts and tools of risk management

Close ▲

Benefits and Learning Outcomes

  • Align teams around high-risk decisions and buy-in of stakeholders
  • Minimize uncertainty in risky decisions and avoid project 'land mines'
  • Learn ways to integrate quality and risk management into project work plans
  • Practice defining and delivering stakeholder satisfaction

Close ▲

Course Outline/Topics

Course Outline

 1)    Getting Started

  • Workshop objectives and expectations
  • Activity: cite examples of successful projects
  • Definitions review

2)    Planning for Quality

  • Brief history of quality in corporate America, Malcolm Baldridge Award, ISO Standards
  • Discussion: review processes and tools used in successful projects
  • Securing requirements from project stakeholders
  • Quality assurance vs. quality control
  • Developing a quality management plan
  • Activity: create a quality management plan

3)    Quality vs. Risks

  • Balancing tradeoffs of time/cost/quality
  • Project level balancing
  • Business case balancing
  • Organization level balancing
  • Determining risk management strategies
  • Risk management strategies
  • Quality control checklist for starting projects
  • Activity: cite examples of unsatisfactory deliverable or unhappy clients

4)    Risk Road Map

  • Project risk management overview
  • Risk management plan contents review
  • The role of project teams in risk and quality management
  • The value of Risk Breakdown Structures (RBS)
  • Samples of RBS
  • Review of tools for identifying risks: fishbone diagrams, mind maps, SWOT analysis

5)    Targeting Project Risks at the Business Case, Project Charter and Project Schedule

  • Identifying risks at the business case with questionnaire
  • Activity: identify risks at business case level – case study
  • Identifying risks at the project charter level with questionnaire
  • Activity: identify risks at the project charter level – case study continued
  • Checklist for identifying risks at the project schedule level
  • What is a risk register?

6)    Stakeholders and Risk Assessment

  • Evaluating stakeholder risk sensitivities
  • Activity: assess your personal risk tolerance
  • Risk bias
  • Qualitative risk assessment
  • Risk assessment tools: impact & probability worksheet, risk assessment matrix
  • Activity: assess risk – case study continued
  • Quantitative risk assessment

7)    Developing a Risk Register

  • Elements of the risk register
  • Risk strategies for preventive actions
  • Defining risk triggers and thresholds
  • Defining reactive actions
  • Activity: develop a risk register – case study continued
  • What to do with these risks: integrating risk actions into the project schedule
  • Activity: reducing risks in the project management plan
  • Using the Risk ID Checklist

8)    Balancing Quality vs. Risk

  • Integrating quality and risk into the project management plan
  • Activity: ways to shorten the schedule
  • Activity: review key takeaways, course debrief

Close ▲


This program can be applied toward the:

"Thank you so much for the templates and the knowledge shared in the F2F class. I used the risk register in a meeting today and it worked perfectly!"
Susie Hallett, IEWC

"This course was set up for just the right amount of time to learn the objectives for working student. The homework is not overwhelming but challenges the student to stay on top of the work, stay interested and learn."
2015 online participant

Aug. 17-Sept. 11
Location: Available Online
Instructor: Barbara M. Farmerie, MBA, PMP
Program No. 5025-7945
Register Now
Thu.-Fri., Oct. 15-16
Location: UWM School of Continuing Education (Click link for directions)
Instructor: Barbara M. Farmerie, MBA, PMP
CEUs: 1.4/PDUs: 14
Program No. 5025-8007
Register Now
Dec. 14, 2015-Jan. 15, 2016
Location: Available Online
Instructor: Barbara M. Farmerie, MBA, PMP
CEUs: 1.4/PDUs: 14
Program No. 5025-8564
Register Now
Thu.-Fri., Mar. 10-11, 2016
Location: UWM School of Continuing Education (Click link for directions)
Instructor: Barbara M. Farmerie, MBA, PMP
CEUs: 1.4/PDUs: 14
Enrollment Limit: 25
Program No. 5025-8605
Register Now
May 16, 2016-June 10, 2016
Location: Available Online
Instructor: Barbara M. Farmerie, MBA, PMP
CEUs: 1.4/PDUs: 14
Enrollment Limit: 100
Program No. 5025-8609
Register Now
For more information, contact:
Maribeth Sacho, Program Associate,, 414-227-3337
Anne O'Meara, Program Director,, 414-227-3311


Business Analysis Certificate
Companies need Business Analysts now more than ever. Our certificate program prepares you for this growing career.

Business Analysis Certificate

Projects Monthly Newsletter
Sign up for this free e-newsletter for project professionals, and get expert resources delivered right to your inbox!
Project Management Monthly Newsletter
See the latest edition

Earn PDUs