Benefits and Learning Outcomes ▼
- Align teams around high-risk decisions and buy-in of stakeholders
- Minimize uncertainty in risky decisions
- Increase your toolkit for identifying and avoiding project 'land mines'
- Practice defining and delivering stakeholder satisfaction
- Learn ways to integrate quality and risk management into project work plans
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Course Outline/Topics ▼
Getting Started
• Developing a quality management plan
• Securing requirements from project stakeholders
• Determining risk management strategies
• The role of project teams in risk
and quality management
Risk Road Map
• Identifying risks in project deliverables
• The value of risk work breakdown
• Evaluating stakeholder risk sensitivities
• Your personal risk tolerance
• Defining risk triggers and thresholds
• Developing risk response strategies
for negative and positive risks
• Dealing with showstoppers
• Developing a risk register
• Incorporating contracts into the plan
• Presenting the risk plan
• Reducing risks in the project management plan
• Using the Risk ID Checklist
Planning for Quality
• Quality tools and techniques
• Planning and performing quality assurance
• Quality assurance vs. quality control
• Developing a quality planning toolkit for
your project
• Roles of stakeholders in quality assurance
and quality control
• Determining stakeholder requirements
relative to quality
• Evaluating the cost of quality
Balancing Quality vs. Risk
• Integrating quality and risk into the project
management plan
• Creating a link between standardization
and improvement/problem solving
• Putting it all together
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