Developing Facilitator Manuals & Related Training Material
You've completed your needs assessment, developed objectives and an evaluation strategy. Now it's time to assemble course material. If other trainers are using the facilitator manual and/or instructor's guide, what needs to be included to maintain continuity class to class and facilitate the learning process? What reference materials do the learners need during class? What about page layout and formatting? We'll answer all of these questions and more in this useful and informative session.
Questioning, Responding & Fielding
Often, the hard part about training isn't the presentation of the program content. With preparation and practice, we can learn the content thoroughly and become proficient at presenting it. What's harder is facilitating and leading the learning process. As trainers, what questions we ask, how we form them, where we direct them, along with how we respond and field questions are critical skills enabling us to guide and mentor the learning process. We explore and practice the elements of this critical skill set in detail, and prepare you for the challenges associated with learner styles and group dynamics.
Morning session: assembling course materials, guiding several instructors to work in unison, insuring continuity from class to class, page layout and formatting and strategic use of handouts.
Afternoon session: facilitating and leading the learning process, formulating questions, strategic direction of questions and fielding questions like a pro.
Who Should Attend
Training and development managers, full or part-time trainers, supervisors, managers, HR professionals, or anyone charged with designing manuals and/or material used to support training
Benefits and Learning Outcomes
- Understand design of course material
- Create learner and facilitator manuals
- Practice formatting basics
- Make your material reader-friendly
- Prepare to lead the learning process
- Know how to best formulate and field questions
- Manage time in the classroom
- Practice and apply your new knowledge
- Introductions & Logistics
- Layout & Format
- Writing to Connect with Your Audience
- Accelerated Learning
- Designing & Writing Job Aids
- Short exercises
- Case studies
- Simulations and games
- Facilitation & Questioning Skills
- Presentation Methods
- Design, Development & Use of Visual Aids
- Time Management
Note: All sessions include a morning (10:15am – 10:30am) and afternoon (2:15pm – 2:30pm) 15min break.