Marcia is the president and founder of two companies that specialize in the design and delivery of performance based learning programs. Marcia's background includes 25 years of sales, sales management and training, as well as product management. Marcia trains thousands each year to be their best in sales, service and sales management. Her students appreciate her interactive and practical approach. Marcia has published dozens of articles on sales and service related issues. She holds degrees in Communication and Marketing from the University of Wisconsin and a degree in Adult Education and Experiential Learning from St. Francis Xavier University in Nova Scotia. She is a resident of Wisconsin.