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Public Administration


UWM School of Continuing Education Governmental Affairs Department offers support to public and nonprofit sector managers. We partner with individuals and organizations involved in the governmental process to achieve their goals of improving policies, services and operations.

Certificate in Public Administration
  Course Series  
Certified Public Manager Program in Milwaukee
Professional Judicial Assistant Certificate Available Online
Project Management

Challenging Conversations

Thu., July 16

Collaboration within the Public Sector

Wed., July 15

Communication DOs and DON'Ts for Public Managers

Thu., Aug. 6

Controlling the Time Robbers in the Public Sector

Wed., Nov. 4

Wed., Nov. 4

Developing Public and Private Relations

Wed., Dec. 9

Developing and Managing Effective Teams Within the Public Sector

Wed., Nov. 18

Effectively Managing Within a Multi-Generational Public Sector Workplace

Wed., Dec. 2

Emotional Intelligence and Communication Skills for Public Managers

Tue., Aug. 11

How to Assess and Improve Your Public Agency's Performance: The Balanced Scorecard

Fri., Jul. 17

Increase Your Public Agency's Funding Through Grant Research & Proposal Writing

Wed., Aug. 12

Information Management Within the Public Sector

Wed., Sept. 9

Leadership for Public Administrators

Wed., Oct. 21

Legislative Relations Within the Public Sector

Tue., Oct. 6

Performance Coaching for Public Managers

Thu., Aug. 13

Personnel Management Overview

Mon.-Tue., Jul. 13-14

Problem Analysis for Public Managers

Fri., Aug. 14

Strategic Planning for Public Administrators

Wed., Sept. 16

Strategies to Defuse Explosive Situations

Course Accessible: July 1, 2014-June 30, 2015 Available Online

Jul. 1-June 30, 2016 Available Online

Stress, Health and Productivity

Course Accessible: July 1, 2014-June 30, 2015 Available Online

Jul. 1-June 30, 2016 Available Online

Supervision Practices

Wed.-Thu., June 24-25

Workplace Dispute Resolution

Wed., June 10

  Dates To Be Announced  
Budgeting Basics for Public Managers
Building Critical Thinking Skills in Today's Public Manager
Creating and Innovating Through Change Within the Public Sector
Employment Law for Public Managers
Ethics, Values and the Public Manager
How to Plan and Conduct an Effective Public Meeting
Lead Your Employees to Award-Winning Customer Service Within the Public Sector
Media Relations Within the Public Sector
Motivating Employees in the Public Sector: Getting More Done With Less
Negotiation Skills for Public Managers: 'Winning' Without Creating 'Losers'
Presenting Yourself to One or Many
Productivity & Quality Improvement
The Art of Delegation
The Neutral Zone Process
  Public Administration Program Calendar
  Governmental Affairs Consortium
Governmental Training
  Straddling the Digital Divide
Article by Professor, Mordecai Lee, Ph. D.
For more information, contact:
Shirley J. Burks (Bufford), Program Director,, 414-227-3157


Public Admin. Summer 2015
Certificate Brochure

Download the pdf

Straddling the Digital Divide:
Keeping a Foot in Each World
Mordecai Lee Ph. D., Professor, Department of Governmental Affairs, explores the future of online education in the article, "We can earn a degree without ever stepping in a classroom, but should we?"

--In the October, 2005, issue of