AGENDA Information Technology Policy Committee Meeting #2, Friday, October 4, 2002 2:00-3:30 pm Chapman 211 (Regent's Room) Agenda is posted at http://www4.uwm.edu/secu/itpc/agendas.html 1. Approval of the Minutes of Meeting #1 (September 13, 2002). Minutes are posted at http://www4.uwm.edu/secu/itpc/minutes.html 2. Announcements. 3. Meeting with Provost/Vice Chancellor John Wanat The questions below have been submitted to VC Wanat prior to the meeting. 4. Plans for the year, issues for consideration. Among the items considered or suggested last year were: (a) The new IT committee structure (b) Online course assessment (c) Our involvement in strategic and fiscal planning (d) Review of UWM technology budget (e) Contacts with departmental/unit IT committees (f) Assessment of changes coming from the IT Review (g) Pantherprint 5. Other Business. QUESTIONS for the Vice Chancellor: I. Central vs. Local issues (1) What is the campus stance with regard to centralization vs. decentralization of computer services (e.g., location, control, support of servers; local loading of software programs versus server loading; Pantherprint versus local printer options; etc.)? (2) Should server support and maintenance be centralized with I&MT or do we envision a more decentralized system of server support and maintenance at the School or College level? It seems the decentralization of server support and maintenance is commonly advocated by major university operations around the country. (3) What is the rationale for our position? What are the benefits of decentralization vs. centralization? What kinds of accountability do we demand of support service programs if we are required to use and pay for their services? Does decentralization help or hurt all units equally; for example, what are its effects on underfunded units? II. Funding Questions (1) What is the future of the Computer Acquisition Program (CAP) and what will those dollars be allowed to buy? What about lab modernization funds to Schools/Depts with independent labs (not CCL=Campus Computer Labs)? (2) What are the criteria for having software license fees paid out of the pool that was created in the last FY (or possibly FY01) through reallocation from units? What software licenses are currently being paid from that pool, is there a balance remaining after those payments, and what happens to that balance? (3) What percentage of our current budget is being spent on: (a) Overall IT expenditures? (b) Instructional IT expenditures related to classrooms/equipment? (c) Instructional IT related to course instruction? (d) Instructional IT expenditures related to course instruction (minus costs for course management software/hardware -- Blackboard, etc.)? (e) Administrative and infrastructure IT expenditures? (4) What are the planned, or most likely, increments/ decrements in the above areas for AY2003-05? III. Internet & Intranet Connectivity (1) What are we doing about increasing the number of and modernizing the dial-up modem lines now that we have so many students using Blackboard, Panthermail, etc. (particularly with broadband connections still a distinct minority)? (2) When will we have a fully developed campus "intranet" network structure? (3) What is the status of the campuswide calendaring/e-mail system? What is on the horizon in terms of a UWM portal? IV. Other Issues (1) How are campus police being prepared to address computer crimes that might be committed using our campus technology? Has the campus been forced to change its IT policies due to the Federal Government's increased focus on security? (2) Color is an important form of information, and one that is becoming more and more common in computer communication. When will we see a recognition of the importance of color in document content with campuswide support for color printing (at I&MT, CCLs, and Faculty/Staff desktops)? (3) What is the status of campuswide access to an online course assessment system (apart from the limited components developed as part of the Office of Assessment's "survey wizard")? V. OASIS/Peoplesoft (1) What is the current status of the OASIS project? Is it meeting expectations? (2) Now that the student registration portion of OASIS has "gone live", can we cross-train DES staff on whatever habitual technical problems students are going to encounter with PAWS, instead of forcing students to jump from one telephone voice (DES) to another (Campus Help Desk) when attempting to register for classes? A bit of background on (2): Throughout the summer, "Campus Solutions" (the Help Desk) was fielding questions regarding PAWS. Apparently, PAWS required certain technical adjustments be made, repetitively, in order for students to use it. DES staff was ordered to redirect all technical inquiries about using PAWS to Campus Solutions. However, anecdotal information seemed to indicate that students became confused over which unit was actually responsible for substantive, versus purely technical, enrollment advising. Worse, Campus Solutions personnel appeared to cultivate this confusion by attempting to be helpful as opposed to returning students to DES. VI. The IT Review & Future Challenges (1) What is your assessment of the changes to the campus IT structure since the outside consultants' report? Are you pleased? Do you have a sense of how far along we are in implementing the changes and new structures? (2) What IT challenges do you see in the longer term (3-10 years) that might not have been noticed yet by the campus community, particularly those that the ITPC should address? How do we start planning for these issues now? (3) Specifically, what are the foremost issues at present in distance education/online learning that we should be aware of? ----------------------------------------------------------------- INFORMATION TECHNOLOGY POLICY COMMITTEE MEMBERS (2002-03) ITPC, 2002-2003 MEMBER DEPT/DIV. E-MAIL TEL Bartholomew Armah Africol SS armah@uwm.edu 4641 David Barlow CrmJst PRO barlow@uwm.edu 4110 Audrey Begun SocWelf PRO begun@uwm.edu 6096 Allen Bell MathSci NS adbell@uwm.edu 4233 Joseph Douglas CIO/I&MT x-o jnd@uwm.edu 4464 Nancy Frank UrbPlan PRO frankn@uwm.edu 5372 Seyed Hosseini EE/CS NS hosseini@uwm.edu 5184 Timothy Haas BusAdmin SS haas@uwm.edu 4360 Roger Hyttinen I&MT AS rogerh@uwm.edu 4495 Robert Kaleta LTC AS kaleta@uwm.edu 5136 Peter Lee L&S AS lee@uwm.edu 6528 Edward Mabry Commun SS eamabry@uwm.edu 4371 Andrew Martin English AH andym@uwm.edu 5595 Peter Sands English AH sands@uwm.edu 4416 Patrick Schroeder EE/CS NS pats@uwm.edu 5001 Leslie Schulz Assoc VC x-o schulz@uwm.edu 6057 Jon Welstead Music PRO jonw@uwm.edu 4594 student rep OPEN AH = Arts & Humanities AS = Academic Staff NS = Natural Science PRO = Professions SS = Social Science x-o = ex-officio SR = Student Rep ------