Professional and Graduate Assistant Information

Professional Staff and Grads

Professional Staff

Ericca Pollack

Director
Ericca attended college at Illinois State University and received a B.S. in Speech Communication and a M.S. Ed in College Student Personnel Administration. Ericca started at UW-Milwaukee in March of 2008 as the first Director of the Student Success Center (formally named the First Year Center). Prior to UWM, She worked for 6 years at Drake University as the Director of Residence Life. As Director of the Student Success Center, her role is to oversee the development of programs and services relating to student success, especially for new students. She serves as a key member of the Access to Success leadership team, Co-Chair of Fall Welcome and a key member of admitted student communications. In 2013, Ericca received the UWM Academic Staff Outstanding Performance & Service Award at the Annual fall Awards Ceremony.

Email: pollacke@uwm.edu
Phone: 414-229-5385
Twitter: EriccaR
Facebook:
www.facebook.com/elpollack78


Colin Daly

Assistant Director for First Year Student Success
Colin attended college at North Central College in Naperville, IL and received a B.A. in Organizational Communications and Spanish. Colin also attended Grand Valley State University where he received an M.Ed in College Student Affairs Leadership. Prior to UWM, he worked for 4 years at the University of Missouri as a Residence Hall Coordinator. As Assistant Director of First Year Student Success, his role is to ensure all first-year students have a successful transition to UWM. Colin supervises the Orientation Leaders, Peer Mentors for First Year Commuter and Residential students and oversees the Student Success Center programs.

Email: daly@uwm.edu
Phone: 414-229-3309


Kay Eilers

Assistant Director for Transfer and Adult Student Success
Kay is a graduate of the University of Wisconsin-Milwaukee where she earned a Master of Science in Administrative Leadership in Higher Education. Previously she attended the University of Nebraska – Lincoln earning a Bachelor’s degree in Journalism. Prior to joining the UWM team, Kay worked at Herzing University for 5 years; most recently in the role of System Director of Career Development. In her role at UWM as the Assistant Director of Transfer and Adult Student Success, her role is to support the needs of transfer and adult students at UWM through specific transfer and adult student orientations and supervising the Student Success Advocates program.

Email: kceilers@uwm.edu
Phone: 414-229-7194


Jessica Stein

Orientation Coordinator
Jessica attended the University of Wisconsin-Milwaukee and received a B.S. in Psychology and American Sign Language Studies. Jessica also attended Florida State University where she received a M.S. in Higher Education - Student Affairs. After receiving her Master's degree, she returned to UWM where she worked in the Department of Admissions and Recruitment as an Admission Representative. As the Orientation Coordinator of the Student Success Center, her role is to coordinate the preparations, outreach, and communication for orientation programs and oversee the daily Student Success Center operations.

Email: jstein@uwm.edu
Phone: 414-229-7213

 

Keri L. Duce

Assistant Director for Student Success
Keri attend college at the University of Wisconsin-Whitewater, and received her M.S. in Cultural Foundations of Education from the University of Wisconsin – Milwaukee. She has been at UWM since 2005 serving as the Staffing and Training Graduate Assistant for University Housing and Director of the Neighborhood Housing Office before becoming Student Success Program Coordinator in 2010. Keri is UWM's MAP-Works Coordinator as well as the driving force behind the Learning Communities program.

Email: klduce@uwm.edu
Phone: 414-229-2998

 

Graduate Assistants

Sam Glazer

Graduate Assistant for First Year Student Success
Email: slglazer@uwm.edu
Phone: 414-229-5385

 

Rich Givens

Graduate Assistant for Transfer and Adult Student Success
Email: givensr@uwm.edu
Phone: 414-229-5385

 

Alli Thompson

Graduate Assistant for Orientation
Email: alli@uwm.edu
Phone: 414-229-5385

 

Amy Ballweg

MAP-Works Graduate Assistant (Residential students)

Email: aballweg@uwm.edu
Phone: 414-229-5495


Staci Bley

MAP-Works Graduate Assistant (Commuter students)
Email: sjbley@uwm.edu
Phone: 414-229-5385


Kirby Gibson

Learning Community Graduate Assistant

Email: krgibson@uwm.edu
Phone: 414-229-5495