Service Degradation: Third Party email Clients Utilizing SMTP.uwm.edu 11/21/2011 7am - 11/21/2011 5pm
Status:
Resolved
Incident Type:
Service Degradation
Start Time:
11/21/2012
7:00 AM
End Time:
11/22/2012
7:00 AM
Service(s) Affected:
Sending mail using desktop email clients.
Details:
Update: We have received no additional reports of this issue since 5 p.m. on Wednesday 11/21/2012. If you are still experiencing this error, please contact the UWM Help Desk at 414-229-4040 or via the web form at GetTechHelp.uwm.edu
We have received reports that users are receiving "Unknown Address" errors when sending to valid UWM.edu email address from a third party email client, such as Thunderbird or Outlook.
Technical staff are investigating the problem.
For issues or concerns related to this service degradation, please contact the UWM Help Desk at 414-229-4040 or via the webform at GetTechHelp.uwm.edu
