Current Systems Status

Resolved: Service Degradation: Outgoing email to HotMail, Comcast , Monday, November 26, 2012

Incident Type:      Service Degradation
Start Time:     
11/26/2012    1:00 PM
End Time:     
12/03/2012    11:33 AM
Service(s) Affected:      Outgoing email to Hotmail, Comcast accounts
Details:      Update: 12/3 at 11:25 a.m. - UWM email is no longer being blocked.

Update: 11/28 11:30 a.m. - email sent to Hotmail accounts is currently being delayed as well as email to Comcast accounts. Technical staff are working with the ISPs to get restrictions lifted.

Update: 11/27 1 p.m. - The delays to AOL and Yahoo have cleared up. Presently, only emails to Comcast are being delayed.

Currently outgoing emails to AOL, Comcast, and Yahoo accounts is being delayed. The various providers have been notified. Technical staff are working with the providers to have the restrictions cleared.

At this time there is not estimated time for the return to normal delivery times to those providers.

For issues and concerns related to this service degradation, please contact the UWM Help Desk at 414 229-4040 or use the web form at
Contact Name:      UWM Help Desk
Contact Info:

Incident Status Key
Open    Open
Pending    Pending
Resolved    Resolved
Scheduled    Scheduled